Automotive Service Advisor

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Full time
Location: Southampton
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Job offered by: WeRecruit Auto Ltd
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Category:
Automotive Service Advisor required in Southampton.

An opportunity to join a highly successful Main Car Dealership.

Salary, depending on experience, in the region of £27,000 with the opportunity to earn up to earn bonus circa £35,000.

Monday - Friday with Saturday morning on a rota basis (1 in 3).

We are looking for a customer-focused individual who is committed to providing the highest level of customer care to all customers, maximising referrals and returning customers.

The role involves:

Greeting customers into the Service department. Checking through paperwork in relation to any work required on the customer's vehicle. Liaising with the Workshop Technicians and Parts Department regarding work carried out on the vehicle. Arranging collection or delivery of the vehicle. Taking payments. Upselling additional products or services where required (e.g., new windscreen wiper blades, brake fluids, oil, new tyres).

This can be a very busy, demanding, and challenging environment and therefore requires a positive, patient individual who is committed to ensuring each customer feels well looked after.

Requirements: Motor Industry experience in a Service Advisor / Aftersales Advisor role. Computer literate. Strong communication skills and a good telephone manner.

We'd welcome applications from those with experience on dealership reception or within a service bookings role who are looking to progress to a Service Advisor role.

Full company details available on application. Apply now with your full CV to Sharron at WeRecruit Auto Ltd quoting job reference ST1576. #J-18808-Ljbffr

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