Salary:
Up to £32,500.00 (D.O.E.) plus additional annual bonus potential of £6k+
28 Days holiday + UK Bank Holidays
Paid day off on your birthday
Enhanced Parental Leave -
Maternity pay (after 2 years’ service) = 13 weeks Full pay and 13 weeks ½ pay with / Paternity (after 2 years’ service) = 4 weeks full pay
Company Pension Plan
Income Protection Insurance Scheme
Death in Service Benefit (x2 times your annual salary)
Cash plan benefit to assist with medical and wellbeing costs
Annual charitable donation to chosen charity
Support & funding for study towards your professional qualification
Free on site parking
Work from home (Once competent and agreed with line manager)
Employee wellness programmes
Cycle to Work Scheme
Company Events
Casual Dress
Refer a friend scheme
Paid time off for volunteering
Qualifications & Experience
GCSE Maths & English at Grade C/Level 4
Chartered Institute Certificate in Insurance (Cert CII)
4+ years experience within the insurance industry
About You:
Ambitious, driven, confident, capable, dedicated, focused, friendly….do these words describe you? Are you an experienced Insurance professional looking for a new role where your contribution will help to build on the success of an already dynamic team? Does delivering excellent levels of client service and putting clients first every single day come naturally to you? If so, you might be just the person we’re looking for!
Our team work with various lines of insurance, specialising in High Net Worth and Specialist Risk.
About Us
Lloyd & Whyte Group is a family of businesses which provides insurance and financial services to specialist markets. We offer a variety of roles for talented people who want to join us.
We live by our company values: having fun, being supportive, acting professionally, growing partnerships and curating ambitious thought.
As an award-winning company, professionalism and qualifications are integral to our company culture. We believe it’s vital that everyone within the business feels valued and has the right tools to do the job.
Our social committee organises regular events and everyone gets involved in charity fundraising. Harnessing a fun, supportive environment and listening to what our people want from their working lives is just as important to us.
Key Responsibilities
Support & assist your Line Manager and the team to deliver retention and income targets, service KPIs and meet workflow standards
Be your Line Manager’s deputy
Provide on-hand support and coaching to the team ensuring a consistent approach is adopted for process and advice; making certain all procedures and guidelines are followed
Support service excellence within the team to maintain a culture of ‘Treating Customers Fairly’ and putting the client first, with consistent delivery of the right customer outcomes
Support colleagues in their professional development , including qualification, product and technical knowledge and help them to achieve and maintain the required competency levels
Organise and monitor daily workflow & productivity for the team as required
Promote, develop and enable our values and culture within the team
Motivate and encourage the team to maximise all business opportunities, promoting insurance reviews wherever possible, identifying under insurance and meeting client survey targets
Assist with competency sign off and complete call and file assessments as required
Continually review and evaluate whether processes, systems and procedures could be improved and assist in implementation where required
Provide support and direction to the team’s Complaints Champion and ensure all complaints handling requirements are met
Attend association events as required, representing the company in professional manner
Maintain own technical competence with an in depth knowledge of all relevant products, market trends and underwriting guidelines to effectively handle referrals and a variety of complex work
Job Types: Full-time, Permanent
Pay: Up to £32,500.00 per year
Additional pay:
Bonus scheme
Benefits:
Bereavement leave
Casual dress
Company events
Company pension
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay
Work from home
Schedule:
Monday to Friday
Ability to commute/relocate:
Taunton: reliably commute or plan to relocate before starting work (required)
Experience:
Insurance Industry: 4 years (required)
Licence/Certification:
GCSE Maths & English at Grade C/Level 4 (or equivalent) (required)
Chartered Insurance Institute Certificate in Insurance (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
#J-18808-Ljbffr
Up to £32,500.00 (D.O.E.) plus additional annual bonus potential of £6k+
28 Days holiday + UK Bank Holidays
Paid day off on your birthday
Enhanced Parental Leave -
Maternity pay (after 2 years’ service) = 13 weeks Full pay and 13 weeks ½ pay with / Paternity (after 2 years’ service) = 4 weeks full pay
Company Pension Plan
Income Protection Insurance Scheme
Death in Service Benefit (x2 times your annual salary)
Cash plan benefit to assist with medical and wellbeing costs
Annual charitable donation to chosen charity
Support & funding for study towards your professional qualification
Free on site parking
Work from home (Once competent and agreed with line manager)
Employee wellness programmes
Cycle to Work Scheme
Company Events
Casual Dress
Refer a friend scheme
Paid time off for volunteering
Qualifications & Experience
GCSE Maths & English at Grade C/Level 4
Chartered Institute Certificate in Insurance (Cert CII)
4+ years experience within the insurance industry
About You:
Ambitious, driven, confident, capable, dedicated, focused, friendly….do these words describe you? Are you an experienced Insurance professional looking for a new role where your contribution will help to build on the success of an already dynamic team? Does delivering excellent levels of client service and putting clients first every single day come naturally to you? If so, you might be just the person we’re looking for!
Our team work with various lines of insurance, specialising in High Net Worth and Specialist Risk.
About Us
Lloyd & Whyte Group is a family of businesses which provides insurance and financial services to specialist markets. We offer a variety of roles for talented people who want to join us.
We live by our company values: having fun, being supportive, acting professionally, growing partnerships and curating ambitious thought.
As an award-winning company, professionalism and qualifications are integral to our company culture. We believe it’s vital that everyone within the business feels valued and has the right tools to do the job.
Our social committee organises regular events and everyone gets involved in charity fundraising. Harnessing a fun, supportive environment and listening to what our people want from their working lives is just as important to us.
Key Responsibilities
Support & assist your Line Manager and the team to deliver retention and income targets, service KPIs and meet workflow standards
Be your Line Manager’s deputy
Provide on-hand support and coaching to the team ensuring a consistent approach is adopted for process and advice; making certain all procedures and guidelines are followed
Support service excellence within the team to maintain a culture of ‘Treating Customers Fairly’ and putting the client first, with consistent delivery of the right customer outcomes
Support colleagues in their professional development , including qualification, product and technical knowledge and help them to achieve and maintain the required competency levels
Organise and monitor daily workflow & productivity for the team as required
Promote, develop and enable our values and culture within the team
Motivate and encourage the team to maximise all business opportunities, promoting insurance reviews wherever possible, identifying under insurance and meeting client survey targets
Assist with competency sign off and complete call and file assessments as required
Continually review and evaluate whether processes, systems and procedures could be improved and assist in implementation where required
Provide support and direction to the team’s Complaints Champion and ensure all complaints handling requirements are met
Attend association events as required, representing the company in professional manner
Maintain own technical competence with an in depth knowledge of all relevant products, market trends and underwriting guidelines to effectively handle referrals and a variety of complex work
Job Types: Full-time, Permanent
Pay: Up to £32,500.00 per year
Additional pay:
Bonus scheme
Benefits:
Bereavement leave
Casual dress
Company events
Company pension
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay
Work from home
Schedule:
Monday to Friday
Ability to commute/relocate:
Taunton: reliably commute or plan to relocate before starting work (required)
Experience:
Insurance Industry: 4 years (required)
Licence/Certification:
GCSE Maths & English at Grade C/Level 4 (or equivalent) (required)
Chartered Insurance Institute Certificate in Insurance (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
#J-18808-Ljbffr
