WORK TASKS:
PPM, Reactive & Modernization/Upgrade Call Completion. OOH Rota Duty.
Provide Customer & Colleague Technical Support & Product Modernization Recommendations.
Complete Door Safety Checks & Investigate Door Incidents & Customer Complaints.
Offer A Flexible Approach To Working Hours.
Provide On Site Customer Support To EQS Customers.
Adhere To Company Processes & Procedures & Highlight Improvement Opportunities.
Deliver Customer Service & Maintain QHSE Compliance At All Times.
Be A Team Player. Manage Tablet/Paperwork, Stock, Vehicle, Uniform & PPE.
Comply With All Customer Specific On Site Arrival/Pre-Work/Working/Departure Processes & Procedures. Complete Mandatory Box Tests After All Calls.
EDUCATION / QUALIFICATIONS REQUIRED : BS7036/EN16005
EXPERIENCE REQUIRED : Previous knowledge and experience of working on automatic doors is highly desirable.
SKILLS / LANGUAGES REQUIRED : English & other qualifications – Full current driving licence. CSCS Card
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PPM, Reactive & Modernization/Upgrade Call Completion. OOH Rota Duty.
Provide Customer & Colleague Technical Support & Product Modernization Recommendations.
Complete Door Safety Checks & Investigate Door Incidents & Customer Complaints.
Offer A Flexible Approach To Working Hours.
Provide On Site Customer Support To EQS Customers.
Adhere To Company Processes & Procedures & Highlight Improvement Opportunities.
Deliver Customer Service & Maintain QHSE Compliance At All Times.
Be A Team Player. Manage Tablet/Paperwork, Stock, Vehicle, Uniform & PPE.
Comply With All Customer Specific On Site Arrival/Pre-Work/Working/Departure Processes & Procedures. Complete Mandatory Box Tests After All Calls.
EDUCATION / QUALIFICATIONS REQUIRED : BS7036/EN16005
EXPERIENCE REQUIRED : Previous knowledge and experience of working on automatic doors is highly desirable.
SKILLS / LANGUAGES REQUIRED : English & other qualifications – Full current driving licence. CSCS Card
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