Resident Liaison Officer (Social Housing) | Permanent | Amersham, Bucks
Salary:
£20,000 - £28,000 + benefits
Location:
Buckinghamshire
I have a great opportunity for a Resident Liaison Officer to join a well-established Social Housing Main Contractor on a permanent basis, based out of their offices near Amersham, Bucks.
The company is a family-run business that has been around for approximately 30 years. They have a wide and varied client base which includes Local Authorities, Housing Associations, and Private Sector Clients.
The business has a young, dynamic, and energetic management team with a strong business plan in place; they are further developing their client base and this is a great opportunity to join a growing business.
Duties include:
Work closely with the residents and provide full support on any possible issues.
Work closely with the site manager to highlight any possible concerns with site safety or welfare to both residents and site operatives.
Support the site manager with quality control, environmental, and H&S requirements in line with company procedures.
Produce and deliver literature to residents informing them of start dates/details of works, etc.
Record and report any complaints made, ensuring that all complaints are dealt with professionally and resolved in a timely manner.
Provide continual support to residents whilst works are being carried out to their property.
The Ideal Candidate:
Self-motivated person who has worked in the Social Housing sector dealing with customer care.
The candidate will be site-based and must be able to work on their own initiative with managerial guidance.
Have a full valid UK driving licence.
Have a good understanding of construction processes and systems.
Ability to work as part of a team.
Good communication skills, both written and verbal.
Proficiency using office IT applications such as Microsoft Excel and Word or equivalent software.
Be punctual and have good timekeeping.
Can take instruction and effectively carry out tasks.
If you are a Resident Liaison Officer and you are interested in this role, please apply with an updated CV or call Rob on: 07733 529 573.
#J-18808-Ljbffr
£20,000 - £28,000 + benefits
Location:
Buckinghamshire
I have a great opportunity for a Resident Liaison Officer to join a well-established Social Housing Main Contractor on a permanent basis, based out of their offices near Amersham, Bucks.
The company is a family-run business that has been around for approximately 30 years. They have a wide and varied client base which includes Local Authorities, Housing Associations, and Private Sector Clients.
The business has a young, dynamic, and energetic management team with a strong business plan in place; they are further developing their client base and this is a great opportunity to join a growing business.
Duties include:
Work closely with the residents and provide full support on any possible issues.
Work closely with the site manager to highlight any possible concerns with site safety or welfare to both residents and site operatives.
Support the site manager with quality control, environmental, and H&S requirements in line with company procedures.
Produce and deliver literature to residents informing them of start dates/details of works, etc.
Record and report any complaints made, ensuring that all complaints are dealt with professionally and resolved in a timely manner.
Provide continual support to residents whilst works are being carried out to their property.
The Ideal Candidate:
Self-motivated person who has worked in the Social Housing sector dealing with customer care.
The candidate will be site-based and must be able to work on their own initiative with managerial guidance.
Have a full valid UK driving licence.
Have a good understanding of construction processes and systems.
Ability to work as part of a team.
Good communication skills, both written and verbal.
Proficiency using office IT applications such as Microsoft Excel and Word or equivalent software.
Be punctual and have good timekeeping.
Can take instruction and effectively carry out tasks.
If you are a Resident Liaison Officer and you are interested in this role, please apply with an updated CV or call Rob on: 07733 529 573.
#J-18808-Ljbffr
