Responsibilities:
Collaborate with Project and Division Managers to resolve any AR issues
Contact insurance adjusters, Mortgage companies and/or clients regarding overdue accounts
Maintain accurate records of collection activity and interactions
Monitor and report on collection activity and status on a weekly basis
Investigate and resolve discrepancies in payments
Recommend accounts for further action, including legal proceedings if necessary
Requirements:
Proven experience as a Collections Specialist or similar role
Knowledge of billing procedures and collection techniques
Excellent communication and negotiation skills
Ability to work independently and as part of a team
Strong attention to detail and organizational skills
Proficiency in MS Office with a strong knowledge of Excel preferred
Experience working with Insurance and Mortgage companies preferred
#J-18808-Ljbffr