Job title:
Certified Training and Development Manager
Company:
DHL
Job description : Certified Training and Development Manager Contract Type: Permanent (Full-Time) Location: UK&I/ Midlands – Travel up to 65% of the role.
DHL, an award-winning leading supply chain business, is seeking a Certified Manager to play a vital role acting as a trusted advisor to the business, while aligning HR activities to the business strategy. With 37,000 employees in 400 operations across the UK & Ireland, we’re part of an exciting and varied business. The HR function works with our managers to attract, develop and retain our people so that we have the very best team in the industry.
WHAT DOES THE ROLE ENTAIL? As part of your normal duties you will: Lead and develop a team of Certified and Business Facilitators to deliver the Certified team strategy. Create and execute plans to produce Master Facilitators and Business Facilitators within their own Teams and Business Units and functions. Encourage a feedback culture by role modelling openness to receive and give feedback, actively demonstrating changes in behaviour as a result of feedback being received. Provide motivational and developmental feedback and coaching to co-facilitators, helping all Facilitators to improve their facilitation skills, content knowledge and business awareness. Deliver Certified products and support Co-Facilitators to ensure high standards specified in the DSC Facilitator Role Profile. Observe, lead and facilitate, providing feedback and coaching that develops the facilitation skills and content knowledge of all Facilitators in the team. Agree on a development plan with individuals that supports newly certified Business Facilitators to develop their facilitation skills. Work alongside the wider Certified Team and COE to ensure deployment plans are understood and can be met. Demonstrate continuous learning and development, role modelling behaviours and creating a growth mindset. Deliver quality virtual training and facilitation to the same high standards as face-to-face, being technically competent in the use of technology. Build relationships with Business Unit Leadership teams and Functions to maintain support for the Certified curriculum. Use metric reporting to support and develop strategies to achieve KPIs. Support the business on bespoke projects utilizing coaching and facilitation skills. Support the wider COE on relevant projects. Support the DSC Global team to reach global targets. WHAT DO WE NEED FROM YOU? We’d love to hear from you if you have the following experience but don’t hesitate to apply if you don’t tick every box on this page: Demonstrable, recent team management experience. Business experience across the DHL Group or equivalent facilitation experience externally. Experienced Facilitator with experience of coaching and developing people. Working with new technologies and platforms to enable future growth of Certified through digitalization. WHY CHOOSE US? As well as competitive pay rates, you will be entitled to an award-winning range of benefits including: Free confidential 24/7 GP service. Hundreds of discounts (including retail, childcare + gym). Affordable loans & enhanced pension scheme. 24/7 employee support service for you (+ family) with access to free counselling and much more. OUR APPROACH TO DIVERSITY & INCLUSION We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging. Expected salary: Location:
Milton Keynes Job posting date:
Sun, 25 Aug 2024 02:57:21 GMT Apply for the job now!
#J-18808-Ljbffr
Certified Training and Development Manager
Company:
DHL
Job description : Certified Training and Development Manager Contract Type: Permanent (Full-Time) Location: UK&I/ Midlands – Travel up to 65% of the role.
DHL, an award-winning leading supply chain business, is seeking a Certified Manager to play a vital role acting as a trusted advisor to the business, while aligning HR activities to the business strategy. With 37,000 employees in 400 operations across the UK & Ireland, we’re part of an exciting and varied business. The HR function works with our managers to attract, develop and retain our people so that we have the very best team in the industry.
WHAT DOES THE ROLE ENTAIL? As part of your normal duties you will: Lead and develop a team of Certified and Business Facilitators to deliver the Certified team strategy. Create and execute plans to produce Master Facilitators and Business Facilitators within their own Teams and Business Units and functions. Encourage a feedback culture by role modelling openness to receive and give feedback, actively demonstrating changes in behaviour as a result of feedback being received. Provide motivational and developmental feedback and coaching to co-facilitators, helping all Facilitators to improve their facilitation skills, content knowledge and business awareness. Deliver Certified products and support Co-Facilitators to ensure high standards specified in the DSC Facilitator Role Profile. Observe, lead and facilitate, providing feedback and coaching that develops the facilitation skills and content knowledge of all Facilitators in the team. Agree on a development plan with individuals that supports newly certified Business Facilitators to develop their facilitation skills. Work alongside the wider Certified Team and COE to ensure deployment plans are understood and can be met. Demonstrate continuous learning and development, role modelling behaviours and creating a growth mindset. Deliver quality virtual training and facilitation to the same high standards as face-to-face, being technically competent in the use of technology. Build relationships with Business Unit Leadership teams and Functions to maintain support for the Certified curriculum. Use metric reporting to support and develop strategies to achieve KPIs. Support the business on bespoke projects utilizing coaching and facilitation skills. Support the wider COE on relevant projects. Support the DSC Global team to reach global targets. WHAT DO WE NEED FROM YOU? We’d love to hear from you if you have the following experience but don’t hesitate to apply if you don’t tick every box on this page: Demonstrable, recent team management experience. Business experience across the DHL Group or equivalent facilitation experience externally. Experienced Facilitator with experience of coaching and developing people. Working with new technologies and platforms to enable future growth of Certified through digitalization. WHY CHOOSE US? As well as competitive pay rates, you will be entitled to an award-winning range of benefits including: Free confidential 24/7 GP service. Hundreds of discounts (including retail, childcare + gym). Affordable loans & enhanced pension scheme. 24/7 employee support service for you (+ family) with access to free counselling and much more. OUR APPROACH TO DIVERSITY & INCLUSION We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging. Expected salary: Location:
Milton Keynes Job posting date:
Sun, 25 Aug 2024 02:57:21 GMT Apply for the job now!
#J-18808-Ljbffr
