Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.
Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunities and structured development programmes.
At Grosvenor, we are a 24/7 operation committed to safer gambling for our customers and building an inclusive, diverse and engaged team. Why just work... when you can work, win & grow with us Job Description
We are looking for our next Director of Electronic Gaming to join Grosvenor Casinos! We are on a journey to become the UK's most loved casinos. We are industry leaders who have a passion for electronic gaming including both slots and e-table products and we are striving to provide best-in-class service for all our customers.
As the Director of Electronic Gaming, you will be the primary lead, coordinating and managing the successful implementation of Grosvenor’s electronic strategic roadmap, including the implementation of the new Gambling Act when enacted. You'll take full ownership and accountability for the development, implementation, and continuous improvement of our slot machine and e-table offerings. Working closely with the Commercial Director and operations teams you will track, document, report and deliver on the electronic gaming objectives. In this exciting role, you will work closely with both external suppliers and internal operations teams to introduce new products that captivate and engage our customers. You'll develop and execute comprehensive communication and engagement plans for our operational teams and customers, ensuring seamless implementation. By monitoring KPIs from each site, you'll adapt and refine our offerings, leveraging feedback from customers, teams, and suppliers to continuously enhance our gaming experience. As a strategic leader, you will create detailed documentation, tracking, and status reports to review progress on deliverables, build compelling business cases for project sign-off, and perform ROI calculations. Partnering with our marketing team, you will craft promotional plans that effectively highlight our electronic gaming products and ensure optimal product performance through meticulous oversight of service levels, promotional controls, and product layouts. Additionally, you will resolve project risks and issues, maintain risk registers, and communicate project information effectively to stakeholders and senior management, all while managing key relationships through effective SLAs and KPIs. Join us and drive Grosvenor's gaming success to new heights! Qualifications
Extensive experience inmanaging a large estate of slots and e-tables with a high level of technical understanding of the product and customer Understanding of compliance and regulatory requirements of gaming products. Project management skills with a history of successful delivery Able to translate diverse requirements into a planned delivery schedule Demonstrates determination and purpose to deliver and achieve the best results for Rank within target time and cost Able to foster and maintain a high degree of trust and cooperation with existing and new product suppliers and our internal customers Be an advocate of, and exhibit, the STARS Values always Additional Information
Competitive Salary:
We value your contributions and offer a competitive salary that recognises your hard work and dedication. Fantastic Rewards Package:
Beyond a competitive salary, our rewardpackage includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding. Induction for Success:
Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role. Learning and Development:
You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success. Exciting Project Work:
Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued. People-Focused Culture:
Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive. High-Performing Culture:
Join a team that embraces high performance. We set the bar high and help you reach your full potential. Emphasis on Growth:
At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel. Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together. The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
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Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunities and structured development programmes.
At Grosvenor, we are a 24/7 operation committed to safer gambling for our customers and building an inclusive, diverse and engaged team. Why just work... when you can work, win & grow with us Job Description
We are looking for our next Director of Electronic Gaming to join Grosvenor Casinos! We are on a journey to become the UK's most loved casinos. We are industry leaders who have a passion for electronic gaming including both slots and e-table products and we are striving to provide best-in-class service for all our customers.
As the Director of Electronic Gaming, you will be the primary lead, coordinating and managing the successful implementation of Grosvenor’s electronic strategic roadmap, including the implementation of the new Gambling Act when enacted. You'll take full ownership and accountability for the development, implementation, and continuous improvement of our slot machine and e-table offerings. Working closely with the Commercial Director and operations teams you will track, document, report and deliver on the electronic gaming objectives. In this exciting role, you will work closely with both external suppliers and internal operations teams to introduce new products that captivate and engage our customers. You'll develop and execute comprehensive communication and engagement plans for our operational teams and customers, ensuring seamless implementation. By monitoring KPIs from each site, you'll adapt and refine our offerings, leveraging feedback from customers, teams, and suppliers to continuously enhance our gaming experience. As a strategic leader, you will create detailed documentation, tracking, and status reports to review progress on deliverables, build compelling business cases for project sign-off, and perform ROI calculations. Partnering with our marketing team, you will craft promotional plans that effectively highlight our electronic gaming products and ensure optimal product performance through meticulous oversight of service levels, promotional controls, and product layouts. Additionally, you will resolve project risks and issues, maintain risk registers, and communicate project information effectively to stakeholders and senior management, all while managing key relationships through effective SLAs and KPIs. Join us and drive Grosvenor's gaming success to new heights! Qualifications
Extensive experience inmanaging a large estate of slots and e-tables with a high level of technical understanding of the product and customer Understanding of compliance and regulatory requirements of gaming products. Project management skills with a history of successful delivery Able to translate diverse requirements into a planned delivery schedule Demonstrates determination and purpose to deliver and achieve the best results for Rank within target time and cost Able to foster and maintain a high degree of trust and cooperation with existing and new product suppliers and our internal customers Be an advocate of, and exhibit, the STARS Values always Additional Information
Competitive Salary:
We value your contributions and offer a competitive salary that recognises your hard work and dedication. Fantastic Rewards Package:
Beyond a competitive salary, our rewardpackage includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding. Induction for Success:
Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role. Learning and Development:
You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success. Exciting Project Work:
Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued. People-Focused Culture:
Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive. High-Performing Culture:
Join a team that embraces high performance. We set the bar high and help you reach your full potential. Emphasis on Growth:
At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel. Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together. The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
#J-18808-Ljbffr
