H&S Risk & Assurance Manager
JOB SUMMARY / PURPOSE:
The H&S Risk and Assurance Manager (HSRAM) will be required to lead the embedding and ongoing delivery of effective regulatory and conduct risk management, ensuring the division is compliant with all contractual, company, and legislative requirements. The role is key in governance and the framework approach to minimize H&S, Security, Operational, contractual, financial, and reputational risk.
Leading a team of Contract risk and compliance assessors, the HSRAM will be accountable for proactive engagement with Authority, Integrator, and G4S Risk and Compliance colleagues to ensure that regulatory and conduct risks and issues are fully and rigorously identified, assessed, and managed in line with the Authority's and G4S risk framework and risk appetite. The HSRAM will put in place effective arrangements for the provision of robust ongoing 1st line assurance and will also work to lead and embed a culture of excellence in regulatory risk and control management within the G4S Contract.
RESPONSIBILITIES / ACCOUNTABILITIES:
Management and leadership of the G4S risk assessor team
Lead in incident management and represent G4S at the Serious Incident Review Group
Plan and direct the delivery of an ongoing programme of site audits
Plan and direct the delivery of an ongoing programme of supplier audits
Manage, develop, and maintain the risk management approach framework
Provide 1st line assurance on the effectiveness of relevant regulatory risk controls and adherence to Authority and G4S risk policies
Drive a culture of continuous improvement in risk management and reporting on regulatory compliance, conduct, and customer outcome risk exposures
Maintain the integrity and performance of the contract
Prepare reports for Authority, Integrator, and G4S Management
Communicate with and educate members of the G4S business in risk management
Implement any audit corrective action
Monitor performance activity, investigate trends, and report on issues
Manage and oversee all aspects of fire alarm testing
Manage and oversee all aspects of the incident management processes
Maintain the contract risk register
CORE COMPETENCIES:
Experience in a middle-management role within a conduct risk/compliance function, with proven people management capability
Achieve the NEBOSH Certificate in Fire and Risk Management within six months of taking up this role
The ability to diagnose accurately material customer outcome risks, issues, and control weaknesses
A proven ability to make strong, constructive judgments balancing commercial, customer, and regulatory considerations
The ability to manage the workload of self and subordinates, prioritizing appropriately
The ability to assess and articulate regulatory risks and issues in customer outcome-focused terms
The ability to embed a service-focused culture in the team
The ability to challenge colleagues in a collaborative and constructive manner
An outward-looking and intelligence-focused approach to maintaining and developing relevant personal and team technical knowledge and skills
The ability to represent/understand the perspective of all internal and external stakeholders
Excellent communications skills, both verbal and written
Excellent understanding of project processes and governance
Strong planning and organization skills
Minimum NEBOSH General Certificate
Preferably a member of a professional Risk Management organization (e.g., IOSH)
Experience of quality control of complex documents
Ability to create reports and manage detailed analysis of data
Good IT and technical skills
Understanding of the Google office environment
Financial awareness
Teamwork
Able to deal with complexity under time pressure
KPI'S:
H&S Performance
Incident Reporting
H&S Assessment accuracy
Contractual KPI's & SLA's
Company KPI's
Internal and external quality audit reports
Customer Audit Reports
Customer Satisfaction Scores
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