Senior Adoption and Change Management Consultant – UK

~5 years change management experience, including industry recognised certifications Able to demonstrate clear examples of executing a change and adoption strategy Able to articulate and demonstrate Microsoft 365 and its potential business value Confident leading C-level customer conversations, building new upsell opportunities Understanding and confidence working to a team utilisation target Description of job and attributes: Own and manage your customer delivery work to the appropriate time scales and quality Deliver customer success and become a trusted advisor within our customers Be responsible for understanding, managing, and driving your utilisation Be the lead point of contact between Changing Social and your customers Work with the PMO to provide customer updates, milestone, and status reports Create and deliver adoption and change management strategies for our customers Design communication and training plans working closely with our respective teams Identify further opportunities in your customers to deliver services and success Support in region management activities, pre-sales, scoping and statement of work writing Contribute to the creation and innovation of the services Changing Social offer Where possible, attend external events to enhance Changing Social’s brand Mentor and support junior ACM consultants to develop and grow Engaging, personable and experienced change manager, with a proven record of delivering tangible digital change, influencing people and behaviours. Is passionate about new ways of working, digital technologies, behavioural and organisational change. Comfortable talking to C-Level stakeholders and wider business audiences. Detail and results orientated, focused on customer success, and supporting Changing Social’s business goals. With an ambition to grow, learn, develop, and work out loud. Note – We are not looking for Project Change Managers or Program Change Managers. We are looking for industry qualified professional Change Managers with Digital Transformational experience.

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