Consultant Team Manager
Location: Field-based.
Hours of work: 8 hours daily ranging between 7:30 am and 6:30 pm
Working hours: 37.5 hours
Reporting to: Senior Client Services Director
Purpose of the role * To manage and support the team of consultants * To ensure that service delivery to clients is at a high and consistent level
Key duties, responsibilities and objectives * Managing a team of consultants (Senior or Developing) to ensure they are delivering work to a high standard * Working with each Consultant within the team to ensure audit and consultancy services are delivered to a consistent level in line with client brief documentation and client expectations * To provide pastoral care to each member of the team * To meet with each consultant regularly and undertake shadow audits/peer reviews * To provide feedback (both positive and negative) and development plans where necessary * To liaise with the planning department where necessary and address any areas of concern or assist with the improvement of diary planning * To assist and support the identification of training needs for each consultant in the team * Undertaking audits, consultancy visits, new client set-ups and other revenue-generating work to an agreed billable target each week (minimum 40% (this may be reviewed as teams grow)) * Being the dedicated Consultant to clients, ensuring that support and advice is provided both proactively and reactively * Liaising with the account management team to ensure Consultants within each team are provided with suitable and sufficient advice regarding each client * Providing reports on each consultant as and when required to the Senior Client Services Director
Responsible for * Professional development of individual consultants * Creation of personal development plans for each Consultant in the team and assessing progress against these plans * Audit, consultancy support and set up consistency between Consultants and Associate Consultants * Pastoral care of each Consultant in the team
Person Specification Experience * Qualified to either MSc/BSc Environmental Health or at least level 4 Food Safety * At least 5 years in the compliance element of the hospitality sector * Background of personnel management
Personal Competencies * A strong customer focus and excellent relationship-building skills * Strong process analysis skills, with a focus on optimising service provision * Excellent interpersonal skills * Strength of character and the ability to achieve positive change * Ability to work as part of a team with a can-do attitude * Willingness to learn and develop * Relevant food safety and health and safety technical competencies
Specific Knowledge * Proficient in the use of MS Office applications * Knowledge of the food safety and health and safety environment
Hit Apply now to forward your CV
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Purpose of the role * To manage and support the team of consultants * To ensure that service delivery to clients is at a high and consistent level
Key duties, responsibilities and objectives * Managing a team of consultants (Senior or Developing) to ensure they are delivering work to a high standard * Working with each Consultant within the team to ensure audit and consultancy services are delivered to a consistent level in line with client brief documentation and client expectations * To provide pastoral care to each member of the team * To meet with each consultant regularly and undertake shadow audits/peer reviews * To provide feedback (both positive and negative) and development plans where necessary * To liaise with the planning department where necessary and address any areas of concern or assist with the improvement of diary planning * To assist and support the identification of training needs for each consultant in the team * Undertaking audits, consultancy visits, new client set-ups and other revenue-generating work to an agreed billable target each week (minimum 40% (this may be reviewed as teams grow)) * Being the dedicated Consultant to clients, ensuring that support and advice is provided both proactively and reactively * Liaising with the account management team to ensure Consultants within each team are provided with suitable and sufficient advice regarding each client * Providing reports on each consultant as and when required to the Senior Client Services Director
Responsible for * Professional development of individual consultants * Creation of personal development plans for each Consultant in the team and assessing progress against these plans * Audit, consultancy support and set up consistency between Consultants and Associate Consultants * Pastoral care of each Consultant in the team
Person Specification Experience * Qualified to either MSc/BSc Environmental Health or at least level 4 Food Safety * At least 5 years in the compliance element of the hospitality sector * Background of personnel management
Personal Competencies * A strong customer focus and excellent relationship-building skills * Strong process analysis skills, with a focus on optimising service provision * Excellent interpersonal skills * Strength of character and the ability to achieve positive change * Ability to work as part of a team with a can-do attitude * Willingness to learn and develop * Relevant food safety and health and safety technical competencies
Specific Knowledge * Proficient in the use of MS Office applications * Knowledge of the food safety and health and safety environment
Hit Apply now to forward your CV
#J-18808-Ljbffr
