Heart and Soul Manager / Senior Chaplain
Cambridgeshire and Peterborough NHS Foundation Trust
Join CPFT at an exciting time as we expand the Heart and Soul initiative. Your expertise, experience, energy, and creativity will help us achieve our ambitious goal of embedding Heart and Soul throughout the organization, benefiting staff, patients, families, and carers, in line with the CPFT Trust Strategy (2023-26). You will also have the opportunity to promote the Heart and Soul vision and its collaborative approach across the healthcare system, including working with those involved in the development of a new children's hospital in Cambridge, set to open in 2028. As a CPFT employee, you will be part of the Patient and Carer Experience and Involvement team, reporting to the Associate Director for Patient and Carer Experience for operational matters. You will have the flexibility to seek professional support, both within and outside CPFT, as agreed with your manager. In this role, you will inspire and lead a dedicated Heart and Soul team, which includes volunteers, NHS chaplains, and peer workers, primarily based at Fulbourn Hospital and The Cavell Centre in Peterborough. We are looking for a leader who can foster team growth and resilience by empowering team members with autonomy while maintaining high standards of accountability. You should have experience in--or be skilled at--leading a closely-knit team that navigates a wide range of commitments, opportunities, and complex demands. Main duties of the job
This role requires a dynamic individual with energy, curiosity, openness, and a deep appreciation for the diverse ways people express their personal and collective spirituality. You will serve as the public face of the Heart and Soul service across Cambridgeshire and Peterborough Foundation Trust, acting as the chief advocate for its values and approach throughout the organization and the broader Integrated Care System. Your ability to effectively communicate the Heart and Soul message to a variety of audiences will be crucial. You will collaborate with CPFT services, system partners, and community groups to enhance the impact of the Heart and Soul approach, raising its profile and adding value to initiatives aimed at improving the quality of life for those receiving care or working within the healthcare and social care sectors. Working closely with Trust leaders, you will integrate the Heart and Soul approach into key initiatives such as the Culture of Care program, ensuring that holistic, compassionate care is central to clinical and organizational practices. Additionally, you will partner with CPFT's volunteering service, recognizing and supporting their essential contributions to the Heart and Soul service. Job responsibilities
Lead the Heart and Soul Service, advocating for its values and approach throughout the organization and the wider Integrated Care System. Support and develop the team, ensuring that all individuals in contact with the service receive exceptional pastoral care, addressing their spiritual and emotional needs regardless of faith or belief. Offer personalized support to staff through one-on-one conversations, team support, and trust-wide initiatives such as Schwartz Rounds, bereavement care, and collaborations with the staff wellbeing service. Collaborate with leadership to integrate the Heart and Soul approach into key initiatives like the Culture of Care program, embedding holistic, compassionate care into clinical and organizational practices. Embed Heart and Soul in training provision and partner with colleagues to ensure the Heart and Soul approach is included in CPFT's mainstream training programs. Represent the service in professional networks, acting as the Heart and Soul representative at key professional gatherings, both within and beyond the NHS. Expand the service in under-represented areas and develop business plans to grow the Heart and Soul service in areas like bereavement care, end-of-life care, and youth support. Lead the execution of the Heart and Soul Strategy for 2024-2026, track its progress, and collaborate with stakeholders to shape the next strategy for release in 2026. Oversee the Heart and Soul budget and staffing, ensuring the continuity of services and maintaining high service quality. Report on service impact, providing regular updates to the Associate Director for Patient and Carer Experience and the Patient and Carer Experience Committee. Support professional development by facilitating professional growth for chaplains and team members. Maintain accurate records and reporting using the designated patient electronic record, ensuring thorough record-keeping and adherence to CPFT policies. Stay informed on relevant developments in spiritual care within holistic care, mental health, and chaplaincy. Support Chaplaincy in Norfolk and Suffolk NHS Foundation Trust as per the existing contract. Person Specification
Education/Qualification
Master's degree in Theology, Existential pastoral care, Religious Studies, Counselling, applied Psychology, or a related field. Certification in chaplaincy or pastoral care from a recognized accrediting body. Experience
Minimum of 5 years of experience in chaplaincy, with at least 3 years in a mental health setting. Proven leadership and management experience in a complex organizational environment. Experience supporting people with spiritual and/or existential problems in complex life situations. Personal experience with mental health challenges, either for yourself or someone you cared for. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will necessitate a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions. Cambridgeshire and Peterborough NHS Foundation Trust Associate Director of Involvement and Partnerships £46,148 to £52,809 a year pro rata
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Cambridgeshire and Peterborough NHS Foundation Trust
Join CPFT at an exciting time as we expand the Heart and Soul initiative. Your expertise, experience, energy, and creativity will help us achieve our ambitious goal of embedding Heart and Soul throughout the organization, benefiting staff, patients, families, and carers, in line with the CPFT Trust Strategy (2023-26). You will also have the opportunity to promote the Heart and Soul vision and its collaborative approach across the healthcare system, including working with those involved in the development of a new children's hospital in Cambridge, set to open in 2028. As a CPFT employee, you will be part of the Patient and Carer Experience and Involvement team, reporting to the Associate Director for Patient and Carer Experience for operational matters. You will have the flexibility to seek professional support, both within and outside CPFT, as agreed with your manager. In this role, you will inspire and lead a dedicated Heart and Soul team, which includes volunteers, NHS chaplains, and peer workers, primarily based at Fulbourn Hospital and The Cavell Centre in Peterborough. We are looking for a leader who can foster team growth and resilience by empowering team members with autonomy while maintaining high standards of accountability. You should have experience in--or be skilled at--leading a closely-knit team that navigates a wide range of commitments, opportunities, and complex demands. Main duties of the job
This role requires a dynamic individual with energy, curiosity, openness, and a deep appreciation for the diverse ways people express their personal and collective spirituality. You will serve as the public face of the Heart and Soul service across Cambridgeshire and Peterborough Foundation Trust, acting as the chief advocate for its values and approach throughout the organization and the broader Integrated Care System. Your ability to effectively communicate the Heart and Soul message to a variety of audiences will be crucial. You will collaborate with CPFT services, system partners, and community groups to enhance the impact of the Heart and Soul approach, raising its profile and adding value to initiatives aimed at improving the quality of life for those receiving care or working within the healthcare and social care sectors. Working closely with Trust leaders, you will integrate the Heart and Soul approach into key initiatives such as the Culture of Care program, ensuring that holistic, compassionate care is central to clinical and organizational practices. Additionally, you will partner with CPFT's volunteering service, recognizing and supporting their essential contributions to the Heart and Soul service. Job responsibilities
Lead the Heart and Soul Service, advocating for its values and approach throughout the organization and the wider Integrated Care System. Support and develop the team, ensuring that all individuals in contact with the service receive exceptional pastoral care, addressing their spiritual and emotional needs regardless of faith or belief. Offer personalized support to staff through one-on-one conversations, team support, and trust-wide initiatives such as Schwartz Rounds, bereavement care, and collaborations with the staff wellbeing service. Collaborate with leadership to integrate the Heart and Soul approach into key initiatives like the Culture of Care program, embedding holistic, compassionate care into clinical and organizational practices. Embed Heart and Soul in training provision and partner with colleagues to ensure the Heart and Soul approach is included in CPFT's mainstream training programs. Represent the service in professional networks, acting as the Heart and Soul representative at key professional gatherings, both within and beyond the NHS. Expand the service in under-represented areas and develop business plans to grow the Heart and Soul service in areas like bereavement care, end-of-life care, and youth support. Lead the execution of the Heart and Soul Strategy for 2024-2026, track its progress, and collaborate with stakeholders to shape the next strategy for release in 2026. Oversee the Heart and Soul budget and staffing, ensuring the continuity of services and maintaining high service quality. Report on service impact, providing regular updates to the Associate Director for Patient and Carer Experience and the Patient and Carer Experience Committee. Support professional development by facilitating professional growth for chaplains and team members. Maintain accurate records and reporting using the designated patient electronic record, ensuring thorough record-keeping and adherence to CPFT policies. Stay informed on relevant developments in spiritual care within holistic care, mental health, and chaplaincy. Support Chaplaincy in Norfolk and Suffolk NHS Foundation Trust as per the existing contract. Person Specification
Education/Qualification
Master's degree in Theology, Existential pastoral care, Religious Studies, Counselling, applied Psychology, or a related field. Certification in chaplaincy or pastoral care from a recognized accrediting body. Experience
Minimum of 5 years of experience in chaplaincy, with at least 3 years in a mental health setting. Proven leadership and management experience in a complex organizational environment. Experience supporting people with spiritual and/or existential problems in complex life situations. Personal experience with mental health challenges, either for yourself or someone you cared for. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will necessitate a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions. Cambridgeshire and Peterborough NHS Foundation Trust Associate Director of Involvement and Partnerships £46,148 to £52,809 a year pro rata
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