Head of Technical Design and Delivery

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Full time
Location: Exeter
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Job offered by: NHS
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Category: IT & Technology
Torbay and South Devon NHS Foundation Trust

The Head of Technical Design and Delivery is accountable for the delivery of the Technical workstream components of the One Devon EPR Programme, to time and to budget. This is key leadership role within the programme and the postholder will be expected to work collaboratively with colleagues from across Royal Devon University Healthcare NHS Foundation Trust, Torbay and South Devon NHS Foundation Trust and University Hospitals Plymouth NHS Trust to ensure all technical aspects of the EPR programme are delivered successfully. Main duties of the job

Be accountable for the Technical readiness of the One Devon EPR implementation, ensuring it is effectively planned, managed, monitored at both strategic and all levels/stages of the programme Provide expert advice and guidance regarding all aspects of the Technical workstream to the Programme Implementation Team and Board Be accountable for the production and quality of documentation and policies for the Technical workstream including; strategies, test and cutover plans, data migration and interface strategy and procedures, WES architecture and SOPs, service desk and supplier interface, end user computing builds Be accountable for the procurement, tender evaluations, contracts of the WES, Programme Stage deliverables, exception and highlight reports To lead a team of highly technical staff to deliver digital transformation To work closely with other EPR Programme and Trust BAU leads to ensure delivery of the digital programme and into optimisation and transition phases To proactively lead and manage the EPR Technical leads and relevant staff from partner organisations to provide timely information to ensure deadlines are met To develop and implement plans for the introduction of the Technical workstream, including Epic EPR and related system changes according to current Trust System Downtime policies and procedures to minimise operational disruption About us

Why Work With Us The postholder will be expected to travel to various locations across Devon on a regular basis. This role is being advertised by Torbay and South Devon NHS Foundation Trust, however applications from individuals employed by Royal Devon University Healthcare NHS Foundation Trust and University Hospitals Plymouth are encouraged. By applying for this vacancy you are agreeing for your application and personal information to be shared between the three organisations as necessary to complete the recruitment process. Job responsibilities

To advise and give recommendations regarding the Technical workstream to the Programme Board and delivery workstreams To log issues as they arise through the Programme governance/supplier chain to achieve resolution promptly; To lead and facilitate conference style meetings and workshops/roadshows conveying highly complex technical information about digital change to both internal and external staff with varying degrees of understanding To represent the One Devon EPR Implementation Team at senior and Board level meetings and use highly specialist digital and informatics knowledge and judgement to contribute, update and seek resolution on workstream issues where appropriate To initiate regular workstream meetings, chair and or participate in meetings To regularly undertake planned testing, surveys, audits and or research to support the monitoring and implementation of the Digital Transformation components To work in a complex and unstructured multi-disciplinary environment, be able to act with minimum guidelines and set standards for team/others on the Programme Act as an ambassador for the One Devon EPR Programme at all times; Undertake any other duties commensurate with the grade as required by the Programme Director/CIO/other members of the Programme Board. Person Specification

Qualifications

Master's Degree or similar level of qualification/extensive equivalent experience gained at senior IMT management level Postgraduate Qualification in Health Informatics, IM&T and/or equivalent experience to Doctorate Level PRINCE2 Practitioner level Project Management qualification or equivalent PM qualification or equivalent leadership of large scale digital equivalent experience Knowledge

Knowledge of NHS Information Standards and their application across the domain of the Digital Transformation components e.g. technical, information systems both clinical and administrative, contract data sets etc. Health Informatics expert with demonstrable experience of application of expertise Experience of leading large multidisciplinary IM&T teams and working across a multidisciplinary healthcare environment Experience of managing stakeholders, ensuring high quality, timely communication often having to communicate highly complex data in plain English across programme and organisational management teams Significant demonstrable knowledge and experience of managing and leading technical infrastructure including server and storage architecture, end point devices, information systems both clinical and non-clinical, business intelligence, interoperability and data conversion and integration within a healthcare environment at scale. Evidence of successful programme/project delivery Evidence of managing change in a technical environment and its impact upon healthcare users, patients/relatives/carers Previous experience of technical workstreams within an epic implementation Skills

oAbility to assess complex programme related issues within the health care environment and to identify solutions oAbility to work under significant pressure to achieve deadlines whilst managing frequent interruptions oExcellent communication skills both written and verbal, with the ability to communicate, negotiate and influence multidisciplinary teams across organisations, including clinical, managerial, technical and Trust Executive and Non Executive Board members, as well as external suppliers oExceptional leadership qualities with the ability to lead, manage and motivate staff and teams to achieve a common goal Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Torbay and South Devon NHS Foundation Trust £105,385 to £121,271 a yearPer annum pro rata

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