Employer: University Hospitals of North Midlands NHS Trust
Employer type: NHS
Site: Royal Stoke University Hospital
Town: Stoke on Trent
Salary: £24,071 - £25,674 per annum
Salary period: Yearly
Closing: 03/01/2025 23:59
Support Medical Secretary
Band 3
Job overview
Division:
Network Services Band:
A & C Band 3 Location:
Royal Stoke University Hospital, UHNM Hours:
35 hours per week An exciting opportunity has arisen within the Trauma & Orthopaedic Directorate's Spinal Administration Team. The post holder is required to support the Medical Secretary Team Leader in the delivery of a comprehensive administrative service to a specialty team. This will involve inpatient waiting list management for a specialty, in accordance with the Patient Access Policy, communicating appointment and admission related information to patients and carers, and typing correspondence and/or transcribing and typing up of minutes as appropriate. Main duties of the job
The post holder will take direction from the Medical Secretary Team Leader and Operational Services Manager for the day-to-day running of the service. The post holder will have work delegated to them by the Medical Secretary Team Leader and will be responsible for their own time management and will prioritise their own workload ensuring that clinical letters are accurately typed in chronological order/clinical priority. The post holder will need to be able to work well under pressure and concentrate in a busy work environment. Will be required to support the Medical Secretary Team Leader and specialty team in the delivery of inpatient waiting list management, taking into account application of national RTT rules and to assist in the appropriate utilisation of theatres. Will be responsible for sorting and distributing incoming/outgoing information in a timely manner and ensuring that patients' notes are requested and provided in a timely manner. The post holder will liaise with the medical team and appointments department to arrange, cancel or alter clinical commitments to contribute to the smooth running of the department. Will be responsible for communicating information, both written and verbal, with patients, staff, and carers requiring tact and diplomacy. The post holder will also be responsible for handling telephone and other communications with sensitivity and confidentiality using personal judgement and acquired knowledge to assess each situation and to deal with accordingly. Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales. All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by our staff, patients and carers, and that unite us as a Trust. At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve. Detailed job description and main responsibilities
Please refer to the detailed job description. The post holder is required to support the Medical Secretary Team Leader in the delivery of a comprehensive administrative service to a specialty team. This will involve inpatient waiting list management for a specialty, in accordance with the Patient Access Policy, communicating appointment and admission related information to patients and carers, and typing correspondence and/or transcribing and typing up of minutes as appropriate. Working at County Hospital site may also be required at times. Person specification
Good General Education to include GCSE English or equivalent Word processing or equivalent experience Secretarial/clerical background Knowledge of Microsoft Office Packages Good communication Ability to work in a demanding, pressurised environment Team player Previous experience working in a Healthcare environment. Knowledge of medical terminology Knowledge of the Hospital EPR Systems Able to use own initiative Important information about your application All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly. References - please ensure you provide email addresses for all referees for the last three years of employment. We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone. Flexible working will be considered in line with Trust policies. New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check. University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community. We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non-encrypted format. If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help. At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay! If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications. If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of application to ensure sufficient time for the recruitment and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.
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Band 3
Job overview
Division:
Network Services Band:
A & C Band 3 Location:
Royal Stoke University Hospital, UHNM Hours:
35 hours per week An exciting opportunity has arisen within the Trauma & Orthopaedic Directorate's Spinal Administration Team. The post holder is required to support the Medical Secretary Team Leader in the delivery of a comprehensive administrative service to a specialty team. This will involve inpatient waiting list management for a specialty, in accordance with the Patient Access Policy, communicating appointment and admission related information to patients and carers, and typing correspondence and/or transcribing and typing up of minutes as appropriate. Main duties of the job
The post holder will take direction from the Medical Secretary Team Leader and Operational Services Manager for the day-to-day running of the service. The post holder will have work delegated to them by the Medical Secretary Team Leader and will be responsible for their own time management and will prioritise their own workload ensuring that clinical letters are accurately typed in chronological order/clinical priority. The post holder will need to be able to work well under pressure and concentrate in a busy work environment. Will be required to support the Medical Secretary Team Leader and specialty team in the delivery of inpatient waiting list management, taking into account application of national RTT rules and to assist in the appropriate utilisation of theatres. Will be responsible for sorting and distributing incoming/outgoing information in a timely manner and ensuring that patients' notes are requested and provided in a timely manner. The post holder will liaise with the medical team and appointments department to arrange, cancel or alter clinical commitments to contribute to the smooth running of the department. Will be responsible for communicating information, both written and verbal, with patients, staff, and carers requiring tact and diplomacy. The post holder will also be responsible for handling telephone and other communications with sensitivity and confidentiality using personal judgement and acquired knowledge to assess each situation and to deal with accordingly. Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales. All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by our staff, patients and carers, and that unite us as a Trust. At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve. Detailed job description and main responsibilities
Please refer to the detailed job description. The post holder is required to support the Medical Secretary Team Leader in the delivery of a comprehensive administrative service to a specialty team. This will involve inpatient waiting list management for a specialty, in accordance with the Patient Access Policy, communicating appointment and admission related information to patients and carers, and typing correspondence and/or transcribing and typing up of minutes as appropriate. Working at County Hospital site may also be required at times. Person specification
Good General Education to include GCSE English or equivalent Word processing or equivalent experience Secretarial/clerical background Knowledge of Microsoft Office Packages Good communication Ability to work in a demanding, pressurised environment Team player Previous experience working in a Healthcare environment. Knowledge of medical terminology Knowledge of the Hospital EPR Systems Able to use own initiative Important information about your application All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly. References - please ensure you provide email addresses for all referees for the last three years of employment. We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone. Flexible working will be considered in line with Trust policies. New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check. University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community. We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non-encrypted format. If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help. At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay! If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications. If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of application to ensure sufficient time for the recruitment and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.
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