Senior Compliance Manager

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Full time
Location: London
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Job offered by: Dojo 2022
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The role

We’re looking for a Senior Compliance Manager to join our growing Legal and Compliance function! Reporting to the Head of Compliance, you’ll be at the forefront of ensuring we stay on track with our regulatory obligations, while helping the business scale. If you’re someone who thrives in a fast-paced environment and loves turning complex regulatory requirements into practical, user-friendly solutions, we’d love to hear from you! Your goal?

To be a trusted compliance expert, helping our teams navigate the regulatory landscape with confidence. You’ll be a hands-on partner to the business, ensuring we not only meet our legal requirements but also deliver great customer outcomes while maintaining our high standards of operational compliance. At Dojo, compliance isn’t just about ticking boxes—it’s about being proactive, innovative, and always looking for ways to improve. We need someone who is comfortable leading the way, making informed decisions, and working closely with different teams to embed compliance into everything we do. What you’ll do... Ensure our internal oversight aligns with FCA and other regulatory requirements (like FOS and PSR), while providing advice on rules and guidance. Work closely with internal teams to embed collaborative compliance oversight—whether it’s reviewing processes or developing procedures. Write and refine compliance policies, and help teams across the business understand and implement them. You’ll also deliver training to ensure everyone’s up to speed. Review and question business proposals, ensuring they’ve taken regulatory requirements into account and deliver fair customer outcomes. Assist with timely and accurate responses to external regulatory enquiries, particularly FCA reporting. Depending on your experience, you’ll also supervise team members, guiding them through their compliance responsibilities. What you’ll bring… Extensive experience in compliance management, especially within payments (acquiring, card issuing), or a similar space. In depth understanding of FCA regulations and can translate them into user-friendly, practical advice for teams across the business. Strong experience in regulatory reporting, particularly within payments and credit. Ideally, you’ve worked in a fast-growth environment and are comfortable operating in different jurisdictions. Solid understanding of implementing Consumer Duty and ensuring customer-focused outcomes. An interest in payments technology and innovation, especially in an e-money or merchant acquiring business, will help you thrive here. You’re not just a strategic thinker—you’re ready to roll up your sleeves and get involved in the details when needed.

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