As a Senior Manager in the Fraud Analytics team, you’ll play a leading role in designing and optimising our Non Plastics fraud prevention and detection strategies. You’ll be part of a high performing team of experts who apply their fraud knowledge and analytical skills to ensure the Society effectively manages the risk of its accounts being used for fraudulent activity. You’ll specialise in fraud system performance, monitoring and optimisation ensuring all Non Plastic (Scams, Online/Mobile Banking, Open Banking, Cheques) fraud related systems are operating effectively and within defined governance standards. You’ll provide leadership to your team, as well as influence your stakeholders, to make sure our controls mitigate the ever changing risks posed by fraud. You’ll need to think strategically to ensure we’re set up for success in the future as well as closely managing current and emerging fraud risks. You’ll need to balance the effectiveness and efficiency of our fraud controls, ensuring we maintain a rigorous approach which stands up to scrutiny and reflects industry best practice.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time,
based at either our London, Swindon, Northampton, Bournemouth, Sheffield, Wakefield or Dunfermline office.
Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if
successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to
hybrid working here . If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you’ll be doing
You’ll be a focal point for Non Plastic fraud in a high performing and committed team, using your experience to recommend effective strategies for optimising our fraud rules/algorithms. You’ll inspire your team to tackle the constantly evolving nature of fraud, understanding when to take a data driven approach vs a subject matter expert led approach. You’ll collaborate effectively at an industry level to ensure we’re playing a leading role in the fight against financial crime – this will include representing the Society on relevant panels and focus groups. You’ll also need to tell an accurate and compelling story through data – highlighting key trends and signposting risks and opportunities to the Head of Fraud Analytics and Economic Crime Director. About you
You’ll need to have: In-depth experience of industry standard fraud systems/software Experience of working with data, carrying out analysis and working with rules and models Demonstrated leadership skills and the ability to manage virtual teams Strong business and technical knowledge of fraud preferably gained within financial services. Detailed understanding of industry wide fraud prevention practices and trends Strong written and verbal communication skills, including communicating effectively across a range of different stakeholders Excellent understanding of how fraud activity fits in with business processes and policies Willingness to challenge the status quo and deliver pragmatic and innovative solutions, influencing at a senior grade The ability to effectively collaborate and build relationships across Nationwide in completing initiatives and solving problems Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these. Say it straight
- This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand. Push for better
- This is about aiming high and constantly looking for better in how we work together and serve our customers and members. Get it done
- This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome. The extras you’ll get
There are all sorts of employee benefits available at Nationwide, including: A personal pension – if you put in 7% of your salary, we’ll top up by a further 16% Up to 2 days of paid volunteering a year Life assurance worth 8x your salary A great selection of additional benefits through our salary sacrifice scheme Wellhub – Access to a range of free and paid options for health and wellness. Access to an annual performance related bonus Access to training to help you develop and progress your career 30 days holiday, pro rata Individual healthcare cover What makes us different
Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks,
but we’re not a bank. As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose –
Banking – but fairer, more rewarding, and for the good of society. When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead. What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
#J-18808-Ljbffr
based at either our London, Swindon, Northampton, Bournemouth, Sheffield, Wakefield or Dunfermline office.
Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if
successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to
hybrid working here . If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you’ll be doing
You’ll be a focal point for Non Plastic fraud in a high performing and committed team, using your experience to recommend effective strategies for optimising our fraud rules/algorithms. You’ll inspire your team to tackle the constantly evolving nature of fraud, understanding when to take a data driven approach vs a subject matter expert led approach. You’ll collaborate effectively at an industry level to ensure we’re playing a leading role in the fight against financial crime – this will include representing the Society on relevant panels and focus groups. You’ll also need to tell an accurate and compelling story through data – highlighting key trends and signposting risks and opportunities to the Head of Fraud Analytics and Economic Crime Director. About you
You’ll need to have: In-depth experience of industry standard fraud systems/software Experience of working with data, carrying out analysis and working with rules and models Demonstrated leadership skills and the ability to manage virtual teams Strong business and technical knowledge of fraud preferably gained within financial services. Detailed understanding of industry wide fraud prevention practices and trends Strong written and verbal communication skills, including communicating effectively across a range of different stakeholders Excellent understanding of how fraud activity fits in with business processes and policies Willingness to challenge the status quo and deliver pragmatic and innovative solutions, influencing at a senior grade The ability to effectively collaborate and build relationships across Nationwide in completing initiatives and solving problems Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these. Say it straight
- This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand. Push for better
- This is about aiming high and constantly looking for better in how we work together and serve our customers and members. Get it done
- This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome. The extras you’ll get
There are all sorts of employee benefits available at Nationwide, including: A personal pension – if you put in 7% of your salary, we’ll top up by a further 16% Up to 2 days of paid volunteering a year Life assurance worth 8x your salary A great selection of additional benefits through our salary sacrifice scheme Wellhub – Access to a range of free and paid options for health and wellness. Access to an annual performance related bonus Access to training to help you develop and progress your career 30 days holiday, pro rata Individual healthcare cover What makes us different
Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks,
but we’re not a bank. As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose –
Banking – but fairer, more rewarding, and for the good of society. When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead. What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
#J-18808-Ljbffr
Industry:
Financial Services
Specialties:
Retail Financial Services, Mortgages, Savings & Banking
Employees:
10,001+
Annual Revenue:
£3.86B
Founded:
1846
Address:
Pipers Way, Swindon, Wilts, GB, SN381NW
Unlike the banks we are owned by our members, not shareholders. That’s anyone who banks, saves or has a mortgage with us. Which means we can always focus on what’s best for them. It’s our fundamental difference and what makes us a good way to bank.
