Senior Transformation Delivery Manager

About the role Our Zellis business is at the start of a refreshed 5 Year Plan, which sets out to double our revenue and EBITDAC. In order to deliver on this plan, we have some ambitious initiatives to strengthen our capability and, in turn, strengthen our market position. A significant amount of the transformational activity that underpins our 5 Year Plan begins in our Product and Technology (P&T) function. P&T covers a wide range of products and technology investments of the company. P&T plans, builds, deploys, operates and monitors the company’s portfolio of software applications, whether they are on-premise or in the cloud. It also owns the internal IT of the business, whether it’s the infrastructure supporting the SaaS services, or the internal IT that colleagues do their daily work on. P&T is also responsible for the overall business security, business continuity and disaster recovery. Reporting to the Director of Transformation, this role will be responsible for: Managing key projects or programmes for Zellis led out of the P&T business unit, which may include major new product launches, significant changes to existing products or business processes, or major network/infrastructure changes with cross-functional impacts. Defining key delivery success measures and associated KPIs, and reporting status against these to drive the right business interventions and outcomes. This will require engaging key stakeholders across the business, gathering requirements, and building and embedding this into the business unit's ways of working. Supporting the Director of Transformation in the collation and management of the Zellis 5 Year Plan (5YRP), including developing success measures and leading the planning of key programmes. This role will manage risks, issues, and dependencies, and prepare and manage key stakeholder forums such as the priority projects steerco. This role will ideally work on a hybrid basis (2 days per week) from our Peterborough, Bristol, or Birmingham office. Skills & experience Experience leading complex transformation projects/programmes with multiple workstreams. Excellent stakeholder management and client relationship building skills at all levels. Experience in working with and/or managing software development teams, especially in SaaS/Agile delivery. Good understanding and experience of developing and tracking against KPIs; experience of OKR would be beneficial. Excellent communication skills, able to convey complex concepts clearly to different levels in the business. Excellent attention to detail and ability to instil accountability for actions within a matrix operating model. Excellent organisational skills, ensuring actions are taken, followed up, and progressed across the leadership team. Utilisation of technology solutions to facilitate collaborative working. Outstanding inter-personal skills, able to work across functional boundaries. Benefits & culture At Zellis, we create market-leading HR & Payroll products and services. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers, and 30% of the top universities in the UK & Ireland as customers. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, defined with input from all our 2,000 colleagues, are: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo, and play a crucial role in further enhancing our market position. With Zellis, you’ll have the chance to stretch and challenge yourself in a varied, flexible, and supportive environment. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

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