Prestigious Client based in Lutterworth are seeking a Transport Supervisor to start immediately on a temporary contract which may lead to a permanent role for the right person.
The role is varied and ideally would cover the areas specified below:
Ensuring H&S and legal compliance around the role. Allocate vehicles and drivers to routes in accordance with transport plan. Plan, organise and manage the work for all transport staff and its customers. Control driver resource including holiday allocation, absence cover and cost effective use of agency labour. Understand and meet the company's Operating Licence obligations ensuring that appropriate controls and procedures are rigorously enforced. Ensure Health and Safety, Environmental and Operator's Licence compliance, whilst delivering best in class customer service, measured against business KPIs for Safety, Service and Profitability. Ensure that all aspects of Health & Safety are adhered to, including H&S induction and training, operating procedures, near miss reporting and emergency procedures. Monitor daily driver hours including working time directive. Responsibility for personnel, monitoring their progress and being their first point of contact should a problem arise. Utilise the Transport Manage System to oversee and manage all aspects of compliance for the transport operation. Development of customer relationships, managing questions and complaints calmly and decisively. Conduct investigations and accident investigations in co-operation with government agencies to determine causes of transportation accidents and to improve safety procedures and report findings to Transport Manager. Completing any investigations, meetings or hearings as a result of an employee relations issue. Ensure effective communication is maintained at all times including daily brief and debrief of drivers. Completion of DBS checks and worker risk assessments, where applicable. Compilation of KPI reports and maintaining records. Responsibility for organising and overseeing all health and safety checks, hygiene and routine vehicle checks and adhering to both company and statutory requirements. Leading, empowering and developing a team of drivers and transport assistants, who may be working remotely, either alone or in small teams, in order to deliver a high-quality service to customers. Any other duties as and when required by senior management. Downloading vehicles and locking them in and out. Ability to work on own without being micromanaged - minimal supervision when required.
This is a Monday to Friday role covering the hours of 6am to 7pm on a rota basis, normally 40 hours per week.
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The role is varied and ideally would cover the areas specified below:
Ensuring H&S and legal compliance around the role. Allocate vehicles and drivers to routes in accordance with transport plan. Plan, organise and manage the work for all transport staff and its customers. Control driver resource including holiday allocation, absence cover and cost effective use of agency labour. Understand and meet the company's Operating Licence obligations ensuring that appropriate controls and procedures are rigorously enforced. Ensure Health and Safety, Environmental and Operator's Licence compliance, whilst delivering best in class customer service, measured against business KPIs for Safety, Service and Profitability. Ensure that all aspects of Health & Safety are adhered to, including H&S induction and training, operating procedures, near miss reporting and emergency procedures. Monitor daily driver hours including working time directive. Responsibility for personnel, monitoring their progress and being their first point of contact should a problem arise. Utilise the Transport Manage System to oversee and manage all aspects of compliance for the transport operation. Development of customer relationships, managing questions and complaints calmly and decisively. Conduct investigations and accident investigations in co-operation with government agencies to determine causes of transportation accidents and to improve safety procedures and report findings to Transport Manager. Completing any investigations, meetings or hearings as a result of an employee relations issue. Ensure effective communication is maintained at all times including daily brief and debrief of drivers. Completion of DBS checks and worker risk assessments, where applicable. Compilation of KPI reports and maintaining records. Responsibility for organising and overseeing all health and safety checks, hygiene and routine vehicle checks and adhering to both company and statutory requirements. Leading, empowering and developing a team of drivers and transport assistants, who may be working remotely, either alone or in small teams, in order to deliver a high-quality service to customers. Any other duties as and when required by senior management. Downloading vehicles and locking them in and out. Ability to work on own without being micromanaged - minimal supervision when required.
This is a Monday to Friday role covering the hours of 6am to 7pm on a rota basis, normally 40 hours per week.
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