Clinical Administrator

The Vacancy St Luke's Hospice has an exciting opportunity for an experienced administrator to join our established Clinical Admin team which supports clinical colleagues across our clinical services (Community, IPU and Quality Team). You will provide teams with a timely and comprehensive administrative service that enables them to deliver excellent patient care. A significant part of this role is telephone based, so experience of and comfort dealing with potentially anxious patients, families and bereaved people is important. You will have administrative/secretarial experience and have worked in a patient/customer facing service environment. Experience in a clinical setting is highly desirable. You will have the ability to remain calm under pressure and manage stressful situations in a compassionate and professional manner. Excellent organisational, communication and IT skills are crucial to be successful in this role. Able to work independently, organising your own workload on a daily basis, you will also be comfortable working flexibly as part of the team to respond to changing priorities in a rapidly changing environment. Variable hours available over a flexible roster pattern (to fulfil the shifts/ hours we need to serve). Successful candidates will be required to work up to 8pm and across 7 days a week. We have a range of hours available up to full time (37.5 hours per week) please see attached the shifts/hours we are looking to fill before applying. Preferred hours/ pattern will be discussed at interview. St Luke's are committed to equality of opportunity, to being fair and inclusive, and to being a place where everyone can bring their whole selves to work. We therefore particularly encourage applications from candidates who are likely to be underrepresented in St Luke's workforce. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQ+ people. Closing Date: Sunday 22 December 2024 1st Interview Date: Wednesday 8 January 2025 2nd Interview Date: TBC We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Why work for St Luke's? Hello and thank you for checking out our current vacancy. It's worth setting up a job alert or simply checking back in regularly because - as St Luke's continues to meet the demand of caring for more families - we're always evolving and new opportunities spring up, both clinical and non-clinical. One of them could be just what you're looking for! We value all our people - not only our specialist doctors, nurses and social workers, but also our colleagues more behind the scenes, from our maintenance and catering staff to our fundraisers, administrators, educators and IT team. And that's just to name a few! It takes a vast variety of skills, experience and knowledge to keep our vital service running smoothly. As an Employer of Choice, we offer our staff a wide range of benefits and rewards. Not only generous annual leave and pension schemes, but a fantastic health scheme to help towards the cost of eye tests, dental care and physiotherapy. In addition, this gives you access a GP, and counselling and practical information helplines, 24/7. While working with our hospice is hugely rewarding, knowing you're helping us make such an important difference, we recognise it's work that can be challenging emotionally. That's why, when you join us, we'll be here to support you all the way. Don't miss out on the opportunity to join our friendly, award-winning team - learn more about working life at St Luke's on our dedicated jobs page. Benefits Generous Annual Leave Training and Development Opportunities Health Cost Contributions

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