University Hospitals Coventry and Warwickshire NHS Trust
As a Medical Secretary in Renal Medicine, you will provide a specialised, comprehensive and confidential patient-centred clinical administration and secretarial service to Renal Consultants and their teams in accordance with Departmental, Trust and National standards, policies and procedures. You will act as a source of advice and guidance regarding the specialism. An ideal candidate for this position should have excellent customer service skills, effective and timely resolution of queries, and the ability to support the Trust in providing quality care to its patients. Closing Date:
Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. Main duties of the job
Act as a senior point of contact to ensure all enquiries are effectively managed and successfully resolved within a prompt timescale, ensuring all relevant personnel are informed as necessary and an appropriate record is maintained. Ensure that all clinical documentation is up-to-date, in an orderly manner, and available whenever clinical decisions are being made, reporting exceptional circumstances where necessary. This will require effective collaboration with all relevant personnel to maintain an efficient administrative system. Ensure the effective organisation of all patients under the care of the consultant and their team in accordance with Local and National policy and targets. This will require effective collaboration with the Booking Centre and Patient Access team to ensure the waiting list is up-to-date and accurate at all times; Outpatient Access team and General Managers to monitor the utilisation and effectiveness of outpatient clinics. Provide administrative support for Renal Departmental meetings as required, including organising meetings, booking rooms, taking meeting minutes, and providing administrative support as needed. About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high-quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare. We are proud to be recognised as a Pathway to Excellence designated organisation. By joining our exciting journey, you will form part of a passionate, talented team and will have access to a wide range of learning and development opportunities. There has never been a better time to join our team. The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel respected, valued, and able to achieve their potential. Job responsibilities
Implement and maintain an efficient office management system/procedures to enable the consultant and their team to optimise patient care services. This will require effective management of the consultant's time, managing schedules and leave arrangements, ensuring appropriate and timely communications with all relevant personnel. Contribute to patient and business improvement agendas by undertaking project work as directed, including obtaining information; collation and reporting of data in order to produce reports and spreadsheets, utilising relevant Trust IT systems, ensuring all relevant patient data is collected and input accurately in line with Trust guidelines. Support team members by demonstrating and explaining departmental practices and procedures; undertaking appropriate training and development with new and existing staff ensuring high standards of practice are maintained at all times. Person Specification
Qualifications
See supporting documents Experience
See supporting documents See supporting documents Knowledge
See supporting documents See supporting documents Skills
See supporting documents Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Address
University Hospitals Coventry & Warwickshire
#J-18808-Ljbffr
As a Medical Secretary in Renal Medicine, you will provide a specialised, comprehensive and confidential patient-centred clinical administration and secretarial service to Renal Consultants and their teams in accordance with Departmental, Trust and National standards, policies and procedures. You will act as a source of advice and guidance regarding the specialism. An ideal candidate for this position should have excellent customer service skills, effective and timely resolution of queries, and the ability to support the Trust in providing quality care to its patients. Closing Date:
Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. Main duties of the job
Act as a senior point of contact to ensure all enquiries are effectively managed and successfully resolved within a prompt timescale, ensuring all relevant personnel are informed as necessary and an appropriate record is maintained. Ensure that all clinical documentation is up-to-date, in an orderly manner, and available whenever clinical decisions are being made, reporting exceptional circumstances where necessary. This will require effective collaboration with all relevant personnel to maintain an efficient administrative system. Ensure the effective organisation of all patients under the care of the consultant and their team in accordance with Local and National policy and targets. This will require effective collaboration with the Booking Centre and Patient Access team to ensure the waiting list is up-to-date and accurate at all times; Outpatient Access team and General Managers to monitor the utilisation and effectiveness of outpatient clinics. Provide administrative support for Renal Departmental meetings as required, including organising meetings, booking rooms, taking meeting minutes, and providing administrative support as needed. About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high-quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare. We are proud to be recognised as a Pathway to Excellence designated organisation. By joining our exciting journey, you will form part of a passionate, talented team and will have access to a wide range of learning and development opportunities. There has never been a better time to join our team. The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel respected, valued, and able to achieve their potential. Job responsibilities
Implement and maintain an efficient office management system/procedures to enable the consultant and their team to optimise patient care services. This will require effective management of the consultant's time, managing schedules and leave arrangements, ensuring appropriate and timely communications with all relevant personnel. Contribute to patient and business improvement agendas by undertaking project work as directed, including obtaining information; collation and reporting of data in order to produce reports and spreadsheets, utilising relevant Trust IT systems, ensuring all relevant patient data is collected and input accurately in line with Trust guidelines. Support team members by demonstrating and explaining departmental practices and procedures; undertaking appropriate training and development with new and existing staff ensuring high standards of practice are maintained at all times. Person Specification
Qualifications
See supporting documents Experience
See supporting documents See supporting documents Knowledge
See supporting documents See supporting documents Skills
See supporting documents Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Address
University Hospitals Coventry & Warwickshire
#J-18808-Ljbffr
