Medical Receptionist

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Full time
Location: Kirkcaldy
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Job offered by: NHS
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We are looking to expand our receptionist team and are seeking an enthusiastic, motivated, and proactive candidate to join our team.

The successful candidate will need to provide a first-class level of Reception/Customer Service to our patients. We expect them to enjoy working in a busy reception environment and be prepared to go the extra mile.

The role of medical receptionist is rewarding but can be demanding, so we are looking for someone who is confident, has excellent communication skills, is highly organised, and is good at multi-tasking.

The successful candidate must be computer literate and have a flexible approach to working.

Experience of working in a busy office environment would be an advantage.

The job will be 30 hours per week Monday to Friday with shifts to be agreed between 7:45am - 6:30pm, with flexibility to work until 8pm on a Wednesday when required and to cover for leave within the team. The shifts will primarily be based at our New Mills site but may include some shifts at our Hayfield branch.

If you are interested in applying for this role, please complete the online application form. The preferred method of application is through the NHS jobs website; however, if you are unable to use this system, then we would also be able to accept CV applications emailed to the practice.

We will be screening all applications throughout the listing period and may offer interviews and close the vacancy early if a suitable candidate is found.

Main Duties of the Job The successful candidate will be required to provide effective and efficient reception and administrative services for the practice in a professional and courteous manner.

About Us Sett Valley Medical Centre is a semi-rural 3-partner practice caring for around 10,000 patients, situated in the High Peak of Derbyshire, on the edge of the Peak District National Park, close to Stockport with excellent road and rail links to Manchester.

We are based in a purpose-built surgery, with an outstanding CQC grading, and our ethos is to deliver high-quality medical care through our comprehensive, highly skilled team members.

We have a strong and active patient participation group and good community health care links. The surgery is paper light and uses EMIS Web.

Job Responsibilities To provide a high-quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals, and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional manner. To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients.

Person Specification Qualifications

Good standard of secondary education

Demonstrable commitment to professional development

Experience

Working in a busy public reception environment

Reception and clerical duties

Dealing with public/patients

Working as part of a team

Working in an NHS service

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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