The Newcastle upon Tyne Hospitals NHS Foundation Trust
We are offering an apprentice role within our Cardiothoracic Department. This will be a 2-year Band 2 apprenticeship, working within our Administration Teams, providing administration support to our Clinical Teams. On successful completion of the apprenticeship, you will be offered a full-time Band 3 Clinical Administrator post. Throughout the apprenticeship, the post holder will gain experience working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff, and other clinical members of their team e.g., Specialist Nurses and Therapists. The successful candidate will develop the required skills to: Communicate with patients regarding appointments and admissions at the request of the medical team. Provide cover for Team Lead within your administration team as required. Cover Clinical Administrator posts Trust wide as required. Achieve an Advanced (level 3) apprenticeship in Business Administration within 24 months. Main duties of the job
The post holder will be responsible for liaising with clinical and non-clinical professional staff for the delivery of a high standard of care. Post holders will be required to provide an efficient administrative service to the clinicians and their teams. Your role will directly impact patient experience and be part of providing seamless delivery of care. The successful candidate should be able to demonstrate excellent communication skills, flexibility, reliability, and must have an organised approach to work. The ability to work independently and follow the policies and procedures for your Directorate is essential. The role has a lot of variety and ad-hoc demands, and the post holder must possess excellent time management and planning skills. About us
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites: Freeman Hospital Royal Victoria Infirmary (RVI) Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site) Newcastle Dental Hospital Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria Northern Genetics Service Cramlington Manor Walks These include a range of flagship services which deliver cutting-edge care and are a catalyst for innovation to support pioneering clinical practice in the NHS. Job responsibilities
Provide a comprehensive support service to Consultants, Medical Staff, and other clinical members of their team e.g., Specialist Nurses and Therapists. Communicate with patients regarding appointments and admissions at the request of the medical team. Provide cover for Team Leader within your administration team as required. Cover Clinical Administrator posts Trust wide as required. Achieve an Advanced (level 3) apprenticeship in Business Administration within 24 months. Person Specification
Qualifications & Education
Level 2 qualification in administration or equivalent/relevant experience in administrative role(s) with a view to successful completion of L3 Advanced Apprenticeship in Business Administration in 24 months. English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2). Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1). Knowledge & Experience
Administration/Secretarial experience. Working Knowledge of NHS Systems e.g., eRecord, System One. Knowledge of medical terminology. Skills & Abilities
IT Skills to include MS Office software packages e.g., Microsoft Word, Excel, Outlook, and PowerPoint. Keyboard skills including a high standard of word processing skills. Ability to work with minimal supervision. Ability to manage time effectively and work on own initiative. Ability to accurately input, collate and present information. Understanding of confidentiality. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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We are offering an apprentice role within our Cardiothoracic Department. This will be a 2-year Band 2 apprenticeship, working within our Administration Teams, providing administration support to our Clinical Teams. On successful completion of the apprenticeship, you will be offered a full-time Band 3 Clinical Administrator post. Throughout the apprenticeship, the post holder will gain experience working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff, and other clinical members of their team e.g., Specialist Nurses and Therapists. The successful candidate will develop the required skills to: Communicate with patients regarding appointments and admissions at the request of the medical team. Provide cover for Team Lead within your administration team as required. Cover Clinical Administrator posts Trust wide as required. Achieve an Advanced (level 3) apprenticeship in Business Administration within 24 months. Main duties of the job
The post holder will be responsible for liaising with clinical and non-clinical professional staff for the delivery of a high standard of care. Post holders will be required to provide an efficient administrative service to the clinicians and their teams. Your role will directly impact patient experience and be part of providing seamless delivery of care. The successful candidate should be able to demonstrate excellent communication skills, flexibility, reliability, and must have an organised approach to work. The ability to work independently and follow the policies and procedures for your Directorate is essential. The role has a lot of variety and ad-hoc demands, and the post holder must possess excellent time management and planning skills. About us
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites: Freeman Hospital Royal Victoria Infirmary (RVI) Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site) Newcastle Dental Hospital Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria Northern Genetics Service Cramlington Manor Walks These include a range of flagship services which deliver cutting-edge care and are a catalyst for innovation to support pioneering clinical practice in the NHS. Job responsibilities
Provide a comprehensive support service to Consultants, Medical Staff, and other clinical members of their team e.g., Specialist Nurses and Therapists. Communicate with patients regarding appointments and admissions at the request of the medical team. Provide cover for Team Leader within your administration team as required. Cover Clinical Administrator posts Trust wide as required. Achieve an Advanced (level 3) apprenticeship in Business Administration within 24 months. Person Specification
Qualifications & Education
Level 2 qualification in administration or equivalent/relevant experience in administrative role(s) with a view to successful completion of L3 Advanced Apprenticeship in Business Administration in 24 months. English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2). Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1). Knowledge & Experience
Administration/Secretarial experience. Working Knowledge of NHS Systems e.g., eRecord, System One. Knowledge of medical terminology. Skills & Abilities
IT Skills to include MS Office software packages e.g., Microsoft Word, Excel, Outlook, and PowerPoint. Keyboard skills including a high standard of word processing skills. Ability to work with minimal supervision. Ability to manage time effectively and work on own initiative. Ability to accurately input, collate and present information. Understanding of confidentiality. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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