Radiology Cancer Pathway Patient Navigator
You will be the point of contact for managing radiology requests in patient pathways following a suspected cancer referral. You will co-ordinate with the clinical and administrative teams to arrange the next steps in the pathway and will communicate these to the referring team, cancer pathway navigators, MDT co-ordinators and patients as appropriate.
You will be expected to attend face-to-face meetings at Maidstone Hospital and travel to Tunbridge Wells Hospital when required.
Main duties of the job The role is demanding so you must be confident, assertive and have the ability to multi-task and remain calm under pressure. You will need good listening and communication skills and be able to deal with people both internally and externally in a sensitive and professional manner. The ability to maintain confidentiality and adhere to Trust policies is paramount. You will have experience in patient pathway management and will be confident using patient administration systems. Excellent team working, organisational and communication skills are all essential for this post, along with clear experience of resolving problems.
About us Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent, providing a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Job responsibilities Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date, which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at
Standard Level.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Person Specification Qualifications
Educated to A-level, or NVQ Level
GCSE or equivalent in English and Maths, grades A-C
Experience
Experience of using full range of IT systems and patient data systems
Experience of using Microsoft Office, including Word and Excel
Experience of scheduling outpatient appointments and/or admissions
Experience of working in a multidisciplinary team
Experience of working in a healthcare setting
Customer Care experience
Experience of handling patient enquiries/complaints
Experience of working in the NHS
Experience of managing cancer pathways within the NHS
Skills
Accurate data entry, typing and checking skills
Ability to produce reports using Word and Excel
Excellent interpersonal skills
Ability to communicate effectively with people at all levels
Ability to use own judgement to resolve problems and queries competently, including those of a sensitive and confidential nature
Ability to plan, prioritise and delegate workload
Manage and interpret data correctly to inform decision making
Pays attention to detail
Ability to initiate & co-ordinate change to own working practices
Understanding of patient priorities and performance targets related to appointments and waiting times
Thorough knowledge of healthcare administrative systems and processes
Understanding of Primary Care, GP and community services
In-depth understanding of medical terminology appropriate to specialism
Good knowledge of speciality specific patient pathways
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£26,530 to £29,114 a year per annum pro rata
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You will be expected to attend face-to-face meetings at Maidstone Hospital and travel to Tunbridge Wells Hospital when required.
Main duties of the job The role is demanding so you must be confident, assertive and have the ability to multi-task and remain calm under pressure. You will need good listening and communication skills and be able to deal with people both internally and externally in a sensitive and professional manner. The ability to maintain confidentiality and adhere to Trust policies is paramount. You will have experience in patient pathway management and will be confident using patient administration systems. Excellent team working, organisational and communication skills are all essential for this post, along with clear experience of resolving problems.
About us Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent, providing a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Job responsibilities Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date, which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at
Standard Level.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Person Specification Qualifications
Educated to A-level, or NVQ Level
GCSE or equivalent in English and Maths, grades A-C
Experience
Experience of using full range of IT systems and patient data systems
Experience of using Microsoft Office, including Word and Excel
Experience of scheduling outpatient appointments and/or admissions
Experience of working in a multidisciplinary team
Experience of working in a healthcare setting
Customer Care experience
Experience of handling patient enquiries/complaints
Experience of working in the NHS
Experience of managing cancer pathways within the NHS
Skills
Accurate data entry, typing and checking skills
Ability to produce reports using Word and Excel
Excellent interpersonal skills
Ability to communicate effectively with people at all levels
Ability to use own judgement to resolve problems and queries competently, including those of a sensitive and confidential nature
Ability to plan, prioritise and delegate workload
Manage and interpret data correctly to inform decision making
Pays attention to detail
Ability to initiate & co-ordinate change to own working practices
Understanding of patient priorities and performance targets related to appointments and waiting times
Thorough knowledge of healthcare administrative systems and processes
Understanding of Primary Care, GP and community services
In-depth understanding of medical terminology appropriate to specialism
Good knowledge of speciality specific patient pathways
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£26,530 to £29,114 a year per annum pro rata
#J-18808-Ljbffr
