Support Officer

Support Officer Salary: £25,148.00 – £30,443.00 Contract type: 1 year fixed term contract to cover maternity leave Working hours: 35 hours a week, 9am – 5pm Monday -Friday Additional Info: You will be part of the out of hours on call rota 1 week every 4 weeks, additional payment made on top of salary (All to be discussed at interview). Driving license and access to a car is essential (45p per mile reimbursed for business travel). Location: Oxfordshire, with office presence required at 6 Collins Street, Oxford, OX4 1NN Role Overview Are you looking for a rewarding job to help young people live safe, happy and independent lives? As a Support Officer, you will join our friendly and hard-working team in supporting independence, freedom, and choice as a key worker to young people aged between 16 – 24 based across Oxfordshire as residents in our scheme. You will play a key role in working towards achieving their goals for independent living. Key Responsibilities - Assess all new tenants and allocate beds according to procedures. - Provide information and advice to service users to assist them in establishing and maintaining their tenancy. - Ensure room checks and housekeeping void procedures are followed and that voids are kept to a minimum. - Ensure that tenancy/license is upheld. - Carry out risk assessments as necessary, liaising with other agencies where appropriate. - Promote user participation by providing information and advice choices to enable residents to participate more fully in decisions relating to them. - Ensure residents are safe and able to manage risks as necessary, often with the help of partner agencies. - Carry out designated H&S checks and facilities management of the building, reporting and monitoring maintenance issues and liaising with internal departments. More About You... We want you to bring your knowledge and experience to play your part in improving people’s lives: - Experience of working in a customer-facing role, motivating complex and diverse client groups to sustain housing, health, and/or work outcomes. - An understanding of how to motivate people who have complex and diverse issues, including alcohol or substance misuse, mental health trauma, and behavioral challenges. - An awareness of Universal Credit, Housing Benefits, and voluntary and statutory support agencies is advantageous. - Flexibility to be part of the out of hours on call rota, 1 week every 4 weeks (additional payment made). - Driving license and access to a car is essential. - This role will require working alone more often than not, so discipline and self-motivation are key. If you don’t feel you meet the experience requirements mentioned above, fear not! We encourage people to apply who don’t necessarily have experience in this sector, as we recognize that transferable skills and knowledge are equally valuable. We are specifically looking for candidates with the right skills and attitudes who will demonstrate and promote our values of caring by nature, working better together, and thinking for tomorrow. About A2Dominion We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership. Our 70,000+ customers come from a diverse range of backgrounds with varying levels of income. We’re here to provide them all with homes that are safe, high quality, and sustainable. Choosing Us is Easy As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: - 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service. - Up to 8% contributory pension. - Flexible working. - Investment in your learning and development. In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions. A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will actively look to attract and recruit disabled people, provide a fully inclusive and accessible recruitment process, offer an interview to disabled applicants who meet the minimum criteria for the job, be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job, and make reasonable adjustments as required. At A2Dominion Group, we recognize the positive value of diversity, promote equality and inclusivity in our hiring processes. We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs. If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: resourcing@a2dominion.co.uk Meeting the Role Requirements We recognize that some females will only apply for a role if they meet 100% of role requirements. If this sounds like you, we’d still encourage you to apply and also to arrange a call with one of our recruitment team to discuss your application further at resourcing@a2dominion.co.uk. A2Dominion are Proud to be a Family Friendly Employer Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us. Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.

#J-18808-Ljbffr