Service Coordination:
You will oversee the day-to-day provision of services within a specific geographical area, ensuring all service users receive optimal care tailored to their individual needs. Schedule Management:
Produce detailed work schedules for healthcare staff, providing clear written and verbal instructions and managing rosters efficiently. Quality Monitoring:
Play a key role in monitoring and ensuring the quality of service delivery, maintaining continuity of care to meet high standards. Staff-User Matching:
Match employees with service users based on mutual interests and preferences to enhance care quality and satisfaction. Relationship Management:
Develop and maintain strong relationships with both employees and service users, responding to concerns and complaints promptly and professionally. Operational Support:
Participate in an On Call rota to provide out-of-hours support and advice, handle emergency staffing needs, and involve yourself in the recruitment process as needed. Ideal Candidate:
Experience:
Minimum of one year in a care coordinating role with proven experience in creating schedules and managing staff rosters. Knowledge in ensuring continuity of care and fair workload distribution is crucial. Skills:
Exceptional organizational, communication, and interpersonal skills, with the ability to manage multiple tasks and respond effectively to urgent situations. Requirements:
This position is fully office-based and does not offer sponsorship. Candidates should have eligibility to work in the specified location without sponsorship. If you are passionate about providing high-quality care and thrive in a structured, supportive environment, we would love to hear from you. This role is not just a job, but a chance to make a substantial impact every day. Join us in this fulfilling journey to improve lives and deliver outstanding care.
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