Laboratory Manager - Grangemill
Job Purpose:
To manage the day-to-day running of the laboratory and associated quality function at Grangemill, Matlock. To ensure the quality of materials produced is of the highest standards achievable, to manage and motivate laboratory technicians, to report on relevant KPIs and use these to drive continuous process improvement.
Qualifications:
Degree level in a scientific field or demonstrated history of managing a laboratory ideally within the construction industry.
Principal Objectives:
To ensure the laboratory functions to a high standard
Manage and motivate the laboratory staff
Continuously monitor and improve procedures and methods to maintain an ethos of Continuous Improvement
Ensure timely reporting of test results and appropriate actions are taken
Undertake complaint investigations on material issues and produce detailed reports
Represent the company during third-party certification and ISO 9001 audits
Write and maintain Risk Assessments
Write and maintain SSOPs
Ensure internal audits are carried out
Implement any corrective actions found
Ensure that information specified on specifications is technically correct and in line with current codes of practice
Forge close relationships with site Engineering and Production staff
Provide technical recommendations
Assist in the preparation of specifications
Assist in the development and implementation of training materials
Ensure that R&D projects are progressing in a timely manner
Assist in the complaints/returns process
Implement processes to ensure all technical inquiries are dealt with in a timely and effective manner, with relevant KPIs to measure effectiveness
Ensure all sources of inquiry are effectively and suitably managed – website/phone/internal and external
Person Specification:
Excellent management and interpersonal skills
In-depth knowledge of ISO 9001
Good knowledge of the requirements of a Factory Process Control system and CE/UKCA requirements
Understanding of BS EN 13108 specifications
Good practical knowledge of Asphalt and hot melt roofing applications
Excellent communication skills both written and oral
Good attention to detail
Confidence to deal with people at all levels
Ability to work on own initiative as well as part of a team
Good report writing skills
Comprehensive knowledge of BSI and Industry standards
Excellent organization skills
Good knowledge of IT software, specifically Microsoft packages
Ability to organize working days in a logical manner
Flexible in terms of traveling and hours
Managing Operations:
Ensure self and team adhere to Health & Safety whilst on site
Ensure risk assessments are carried out
Health & Safety is adhered to at all times
Company policy is followed at all times
Managing People:
Ensure expectations, objectives, and key performance indicators are communicated clearly to team members
Hold regular one-to-one meetings and team meetings
Ensure the development needs of employees are understood and met
Build and maintain a professional relationship with both internal and external customers
Ability to communicate effectively
Organization skills
Ability to lead and engage
Willing to have ‘Difficult Conversations’ when needed
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