Incident Liaison Officer

Trunk Road Incident Liaison Officer Prime Workforce: Your Exclusive Partner for Engineering Excellence with BEAR Scotland Prime Workforce, a premier recruitment agency specialising in the construction, engineering, and manufacturing sectors across Scotland and the UK, is proud to partner exclusively with BEAR Scotland. As BEAR Scotland’s trusted external recruitment partner, we are excited to present an outstanding career opportunity for professionals seeking to advance their careers with a recognised industry leader. About BEAR Scotland BEAR Scotland is a trusted alliance between three renowned companies – Vinci, Jacobs, and Breedon. Together, they manage two of Scotland’s four Trunk Road Maintenance Contracts (South-East & North-West) for Transport Scotland. In addition, BEAR Scotland leads two major DBFO contracts: M80 Stepps – Haggs and A92 Dundee – Arbroath. The Opportunity A fantastic opportunity has arisen to join BEAR Scotland as a Trunk Road Incident Liaison Officer. The role involves mobilising an effective response to incidents across the Trunk Road network 24 hours a day, seven days a week, ensuring the safety and efficiency of Scotland’s key transport routes. This role will be based within BEAR Scotland’s Perth office. The position requires working a 4-on-4-off shift pattern to monitor roads 24 hours a day, 7 days a week, including both day and night shifts. Key Responsibilities As a Trunk Road Incident Liaison Officer, you will: Assist in monitoring the impact of incidents on journey times for road users. Support the management of severe weather incidents and winter maintenance operations. Liaise with emergency services and trunk road incident support units. Deploy emergency and winter maintenance crews. Monitor road conditions and weather reports. Update databases and maintain accurate records of incidents and responses. Your Skills and Experience We are looking to hear from candidates who possess the following skills and qualifications: Essential: Excellent communication skills. General IT proficiency. Ability to remain calm under pressure. Desirable: Experience in a similar role within an Emergency/Roads Authority or Utility Control Room environment. Why Join BEAR Scotland? BEAR Scotland offers the chance to work on some of Scotland’s most scenic and challenging road networks, managing over 1962km of trunk roads and 2000+ structures. Joining BEAR means becoming part of a company that values its people as its greatest asset. You will benefit from: A competitive, tailored salary. Pension and life assurance. Up to 34 days’ annual leave (plus additional leave purchase options). BEAR Rewards: Discounts and cashback on shopping. Employee Assistance Programme available 24/7. Flexible/hybrid working opportunities. A Cycle to Work Scheme. Development and progression opportunities with a structured career path. Two paid days per year to support the charity of your choice.

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