We are recruiting for a Catering Administrative Officer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will be a motivated, efficient, friendly individual, with excellent organisational, administrative and good interpersonal skills.
You will assist in all aspects of administration work within the office including placing orders, maintaining systems, data entry and analysis, processing menus, dealing with customer requests, filing, typing and all other administration duties as required.
You will be expected to have excellent communication skills, to be able to work under pressure, be adaptable and supportive to team members, as well as having the initiative to work on your own and as part of a team. You will need to work within hospital policies and procedures and always uphold the values of East and North Herts.
Developing our staff is very important to us. East and North Herts offers fantastic development pathways and support apprenticeships.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond.
Main duties of the job
The Administrative Officer will assist in providing administrative and clerical support to the Catering Department, ensuring the efficient running of the Catering Office including invoice processing and preparation, data input into the Catering financial system, telephone enquiries and consulting with wards, departments and suppliers as required by managing Facilities computerised support systems. (Training will be provided on all computerised systems) About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda. We are committed to a positive work-life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listening and considering all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person Specification
Qualifications/ Training
Educated to GCSE (or equivalent) standard with pass grade in English RSA III typing/word processing (or equivalent) - (for WP posts) NVQ Level 2 Business Administration (or equivalent) Previous Experience
Relevant experience of working in a clerical/administrative role Microsoft Office systems Previous NHS experience Dealing directly with public and different health care staff Skills
Good verbal and written communication skills Good interpersonal skills Well organised & motivated Ability to prioritise and work to deadlines Good computing skills and familiarity with a number of software packages e.g., MS Office, Excel Ability to remain calm under pressure Good understanding of and ability to demonstrate customer care Knowledge
Computer literacy, Microsoft Office General office and clerical procedures Understands confidentiality and data protection requirements of the post Other Requirements
Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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The Administrative Officer will assist in providing administrative and clerical support to the Catering Department, ensuring the efficient running of the Catering Office including invoice processing and preparation, data input into the Catering financial system, telephone enquiries and consulting with wards, departments and suppliers as required by managing Facilities computerised support systems. (Training will be provided on all computerised systems) About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda. We are committed to a positive work-life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listening and considering all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person Specification
Qualifications/ Training
Educated to GCSE (or equivalent) standard with pass grade in English RSA III typing/word processing (or equivalent) - (for WP posts) NVQ Level 2 Business Administration (or equivalent) Previous Experience
Relevant experience of working in a clerical/administrative role Microsoft Office systems Previous NHS experience Dealing directly with public and different health care staff Skills
Good verbal and written communication skills Good interpersonal skills Well organised & motivated Ability to prioritise and work to deadlines Good computing skills and familiarity with a number of software packages e.g., MS Office, Excel Ability to remain calm under pressure Good understanding of and ability to demonstrate customer care Knowledge
Computer literacy, Microsoft Office General office and clerical procedures Understands confidentiality and data protection requirements of the post Other Requirements
Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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