The following content displays a map of the job's location - One Angel Square.
We offer a wide range of benefits to our employees, these include:
Generous annual leave entitlement
starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year. Cycle to Work
scheme. Local Government Pension Scheme plus immediate life cover
(3 times your annual salary from day one) and ill-health protection. Employee discounts
with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more. Car Lease scheme
via Tusker. Payment of professional subscription / membership
- If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees. Employee Assistance Programme
- We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information. Commsave
- Free membership to Commsave Credit Union who provide a variety of savings accounts, loans, a monthly lottery draw and more! Ongoing training and development
opportunities. A variety of flexible working options
to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs). Our West Ways of Working
– We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role. Making a difference
- If you want to use your skills and experience with an organisation that is genuinely invested in making a difference, is committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends, and people in your local area, then West Northamptonshire Council is the place for you. About the role
The Pensions Service is looking for a highly motivated individual to join our Administration team as a Pensions Clerk. You will be performance-focused and driven to provide excellent customer service. You must demonstrate a flexible approach to delivering all aspects of pension administration. We are a very friendly team and there is plenty of opportunity for development within the Pensions Service. What will you be doing?
The Pensions Clerk role sits within the Operations Team and is responsible for administration tasks including allocation of emails to other teams, answering telephone queries, allocation of the post, returning original documents to members via recorded delivery, responding to basic queries via email, member self-service, updating member records, and processing refunds of contributions. This customer-facing role is critical to ensure casework is either dealt with immediately at the point of contact or is efficiently allocated to the appropriate casework team. About you
Experience of working in a similar environment, where you have shown the ability to be calm under pressure and make timely decisions, would be an advantage. We will provide full and comprehensive training to give you the skills and confidence you need to complete the role. The successful candidates will have excellent attention to detail and be able to communicate effectively through all available channels, to both members and colleagues alike. About us
At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, care about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people. Our vision is ‘to make West Northants a great place to live, work, visit, and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner. West Northants Council, where careers thrive.
#J-18808-Ljbffr
starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year. Cycle to Work
scheme. Local Government Pension Scheme plus immediate life cover
(3 times your annual salary from day one) and ill-health protection. Employee discounts
with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more. Car Lease scheme
via Tusker. Payment of professional subscription / membership
- If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees. Employee Assistance Programme
- We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information. Commsave
- Free membership to Commsave Credit Union who provide a variety of savings accounts, loans, a monthly lottery draw and more! Ongoing training and development
opportunities. A variety of flexible working options
to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs). Our West Ways of Working
– We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role. Making a difference
- If you want to use your skills and experience with an organisation that is genuinely invested in making a difference, is committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends, and people in your local area, then West Northamptonshire Council is the place for you. About the role
The Pensions Service is looking for a highly motivated individual to join our Administration team as a Pensions Clerk. You will be performance-focused and driven to provide excellent customer service. You must demonstrate a flexible approach to delivering all aspects of pension administration. We are a very friendly team and there is plenty of opportunity for development within the Pensions Service. What will you be doing?
The Pensions Clerk role sits within the Operations Team and is responsible for administration tasks including allocation of emails to other teams, answering telephone queries, allocation of the post, returning original documents to members via recorded delivery, responding to basic queries via email, member self-service, updating member records, and processing refunds of contributions. This customer-facing role is critical to ensure casework is either dealt with immediately at the point of contact or is efficiently allocated to the appropriate casework team. About you
Experience of working in a similar environment, where you have shown the ability to be calm under pressure and make timely decisions, would be an advantage. We will provide full and comprehensive training to give you the skills and confidence you need to complete the role. The successful candidates will have excellent attention to detail and be able to communicate effectively through all available channels, to both members and colleagues alike. About us
At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, care about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people. Our vision is ‘to make West Northants a great place to live, work, visit, and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner. West Northants Council, where careers thrive.
#J-18808-Ljbffr
