Main area Administration Grade Band 2 Contract Fixed term: 6 months (15 hours a week) Hours Part time - 15 hours per week (Tuesday and Wednesdays 8:30 to 17:00) Job ref 327-24-966-A
Site St Paul's Dental Clinic, St Paul's Medical Centre Town Cheltenham Salary £23,615 per annum pro rata Salary period Yearly Closing 06/01/2025 23:59
We love what we do and we think you will, too!
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.
Job overview
6 months Fixed term contract Please note that this role does not meet the criteria for sponsorship and therefore we are only able to consider applicants with unrestricted right to work in the UK due to the role not currently meeting the UK Government’s Visa's & Immigration's requirements for a Skilled Worker Visa. Job Purpose: To provide a comprehensive reception service at a range of clinics within the Gloucestershire Community Dental Service. To provide administration services primarily appointment bookings and record maintenance to patients referred to the Service from General Dental Practitioners and other Healthcare Professionals. To ensure that patients receive correct, concise information regarding their appointment in a format they can understand. The post holder will be accountable to the Senior Management Team through the Administration Manager and Team Leader. Main duties of the job
Core Key Responsibilities: To provide a comprehensive reception service at a range of Gloucestershire Community Dental Clinics across the county. To deal with the general public, professional and senior work colleagues. Daily contact with patients, relatives, carers, translators, providing advice, information and guidance where necessary over the telephone and face to face. To be responsible for entering all personal details of patients onto the dental software accurately. To ensure patients make follow-up appointments for regular dental check-ups and treatments. To liaise with dental laboratories, ensure all paperwork is completed and work is collected and delivered promptly. To participate with the Team Leader, Administration Manager and Senior Management to review and implement new working practices, policies and procedures relating to reception duties. To ensure all patient records are stored and archived in accordance with Trust policies and procedures. To undertake such other duties related to the work of the service as may be assigned that are consistent with the nature of the job and its level of responsibility. Person specification
QUALIFICATIONS
European Computer Driving Licence (ECDL) LENGTH AND OR NATURE OF EXPERIENCE
Experience of administration and reception duties When joining us, as well as becoming part of a team that makes a difference, we also offer: Free car parking at many of our sites 27 days leave plus bank holidays, increasing up to 33 days with long service A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification. A multi-professional preceptorship programme for all Newly Qualified Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners. Generous NHS pension and enhanced pay when if you work unsocial hours Flexible, family friendly and agile working opportunities Recognition and long service awards Fast Track physiotherapy Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application.
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6 months Fixed term contract Please note that this role does not meet the criteria for sponsorship and therefore we are only able to consider applicants with unrestricted right to work in the UK due to the role not currently meeting the UK Government’s Visa's & Immigration's requirements for a Skilled Worker Visa. Job Purpose: To provide a comprehensive reception service at a range of clinics within the Gloucestershire Community Dental Service. To provide administration services primarily appointment bookings and record maintenance to patients referred to the Service from General Dental Practitioners and other Healthcare Professionals. To ensure that patients receive correct, concise information regarding their appointment in a format they can understand. The post holder will be accountable to the Senior Management Team through the Administration Manager and Team Leader. Main duties of the job
Core Key Responsibilities: To provide a comprehensive reception service at a range of Gloucestershire Community Dental Clinics across the county. To deal with the general public, professional and senior work colleagues. Daily contact with patients, relatives, carers, translators, providing advice, information and guidance where necessary over the telephone and face to face. To be responsible for entering all personal details of patients onto the dental software accurately. To ensure patients make follow-up appointments for regular dental check-ups and treatments. To liaise with dental laboratories, ensure all paperwork is completed and work is collected and delivered promptly. To participate with the Team Leader, Administration Manager and Senior Management to review and implement new working practices, policies and procedures relating to reception duties. To ensure all patient records are stored and archived in accordance with Trust policies and procedures. To undertake such other duties related to the work of the service as may be assigned that are consistent with the nature of the job and its level of responsibility. Person specification
QUALIFICATIONS
European Computer Driving Licence (ECDL) LENGTH AND OR NATURE OF EXPERIENCE
Experience of administration and reception duties When joining us, as well as becoming part of a team that makes a difference, we also offer: Free car parking at many of our sites 27 days leave plus bank holidays, increasing up to 33 days with long service A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification. A multi-professional preceptorship programme for all Newly Qualified Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners. Generous NHS pension and enhanced pay when if you work unsocial hours Flexible, family friendly and agile working opportunities Recognition and long service awards Fast Track physiotherapy Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application.
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