Fusion is a leading Sports, Leisure and Fitness operator. A registered charity, the company mission is to bring health and well-being to communities across the UK. The Role:
You will be carrying out a range of therapies and will be tasked in working towards an individual revenue target. In return for achieving your target there is a generous bonus to be achieved. You will receive in depth training and ongoing development from your Spa Manager. The Spa is expected to be very busy so you will need to be used to organising your time in an efficient manner. About You:
A successful Spa Therapist will enjoy working with people and possess excellent standards of customer care and a positive ‘can do attitude’. You will enjoy working closely with colleagues yet you will be given plenty of opportunity to use your initiative and take on responsibilities as you grow into the role. The ideal candidate will be qualified to a NVQ level 3 beauty qualification, and will have FAW and AED as a minimum. You must be able to work a shift pattern including evenings and weekends. Responsibilities:
Delivering a range of therapies Ensuring work areas are clean and safe to use Ensuring customer satisfaction standards are met and exceeded Contributing towards the Spa revenue targets by delivering treatments, upselling products and Spa Experiences Maintaining client records Offering product advice and guidance Championing in role and taking personal responsibility for all hygiene, health and safety policy and procedure Carrying out testing and/or other hygiene, health and safety checks as needed/requested, passing results immediately to the appropriate person and escalating potential issues promptly Managing customer flow and expectations of waiting times and attendance across the spa Undertaking all day-to-day cleaning and maintenance of the relevant equipment and fittings, to the highest possible standards, bringing attention to any faults or major repairs to the relevant team Proactively managing customer behaviour during the use of facilities to ensure the highest possible levels of safety and enjoyment Employee Benefits:
Some of the non-contractual employee benefits we offer that you may be eligible to receive include: 22 days’ holiday, plus 8 bank holidays (pro rata) Employer Contribution Pension Scheme Free Gym & Swim membership at Fusion centres Free eye tests Cycle to Work Scheme Employee Referral Scheme Industry Leading Training If you would like to develop your career in the leisure industry, within a dynamic business that is at the heart of the communities in which we operate, then we want to hear from you. Click on the link to apply today:
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