Operational Management: Oversee daily operations Implement & maintain administrative systems & processes Ensure the smooth running, including appointments, record keeping & information systems Team Leadership: Lead, manage & develop a multidisciplinary team Foster a collaborative & supportive working environment Conduct regular meetings & performance reviews Financial Oversight: Manage financial operations including budgeting, forecasting & financial planning Monitor income & expenditure, ensuring cost-effective operations Prepare financial reports for the partners & manage payroll Compliance & Governance: Ensure we comply with all legislation, healthcare regulations & standards Oversee health & safety protocols & CQC compliance Patient Experience: Promote a patient-centered approach, ensuring high standards of patient care Address patient complaints & feedback promptly and effectively Implement initiatives to improve patient satisfaction & experience Strategic Development: Identify opportunities for service & business development Stay abreast of changes in the healthcare industry & ensure we adapt accordingly IT Systems: Oversee IT systems including data security & patient confidentiality Manage the use of management software & electronic patient records Facilities Management: Ensure facilities are well-maintained & provide a safe & welcoming environment for patients & staff Manage relationships with suppliers & service providers About us
The Cedars Surgery has 6 partners and provides primary care services to approximately 11,000 patients. Based out of purpose-built premises right on Deal seafront, we sit directly on the seafront in a town regularly making the tops of lists for places to live. The surgery is well established and respected with excellent staff retention. Qualifications and Experience:
Strong leadership and team management skills Financial management experience, including budgeting and financial planning Excellent organizational and multitasking abilities Strong communication and interpersonal skills Proficiency in practice management software and Microsoft Office Suite (ideally including use of primary care software) Knowledge of healthcare regulations and compliance requirements Personal Attributes: Proactive and innovative approach to problem-solving High level of integrity and professionalism Ability to work under pressure and meet deadlines Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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