We have an excellent opportunity for an experienced customer service administrator to join a small team on a temporary to permanent basis.
This role is based in Grantham.
The working hours are Monday to Thursday 08:30-17:00 and Friday 08:30-16:30.
This role will become permanent for the successful candidate after the completion of 12 weeks.
We are looking for someone who has knowledge of Sage, Microsoft Word, and Excel.
Job Duties:
Dealing with customer enquiries, samples, product reserves, sale orders, and returns via phone and email. Raising sales orders on a Microsoft Word document that is then passed to the accounts department to load onto the Sage system. Quotations and proforma invoices to be raised on Sage if and when required or requested. The use of web portals to check stock availabilities and providing lead times. Raising postage labels for sample orders and UPS shipping labels when covering for other departments. Some export work as above dealing with overseas customers.
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Dealing with customer enquiries, samples, product reserves, sale orders, and returns via phone and email. Raising sales orders on a Microsoft Word document that is then passed to the accounts department to load onto the Sage system. Quotations and proforma invoices to be raised on Sage if and when required or requested. The use of web portals to check stock availabilities and providing lead times. Raising postage labels for sample orders and UPS shipping labels when covering for other departments. Some export work as above dealing with overseas customers.
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