Locations:
Hillingdon Days:
2 days per week (days are flexible) About Via in Hillingdon Via’s Hillingdon service is a support service for adults and young people who are affected by drug and alcohol problems. We have a dedicated team of substance misuse practitioners who work alongside other professionals including doctors, nurses, psychologists, and therapists across three sites. About the role As a Volunteer Group Support, you will provide a welcome presence for people coming into the service. Your role will include: Covering group support duties and welcoming service users to the service. This is a psychosocial service, supporting the collection, collation, and inputting of all Via service data as it relates to groups. Managing a local database and working with a national database that records a comprehensive information data set that informs understanding of the service's performance and treatment outcomes. Being non-judgemental, calm, understanding, and professional during sessions. Undertaking day-to-day administrative tasks such as filing, archiving, photocopying, and updating service user records. Participating in team meetings where relevant and carrying out other tasks as deemed necessary to support the needs of the service. What skills do I need? The role would be ideal for someone looking to develop their experience in a support and administration role. A positive attitude and the desire to learn are essential, as is a non-judgemental and supportive approach to people who are facing problems with drugs and alcohol. A good working knowledge of standard IT programmes (MS Office, Outlook) and a close eye for detail are also required. What Via can offer you When you begin volunteering, you will be allocated a volunteer supervisor who will act as your main point of contact in your service. They will provide you with ongoing support and supervision and will work closely with you throughout your time at Via. There is also a central volunteer services team that will support you while you are on placement. In addition, you can expect: A full induction to your role and continuous local training. Access to central staff training opportunities. Regular supervision. Reimbursement of reasonable travel expenses and lunch expenses. Interested? Find out more about our
Hillingdon service . Check out our
FAQs . Download our
Volunteer Application Form . Download our
Volunteer Equal Opportunities Form .
#J-18808-Ljbffr
Hillingdon Days:
2 days per week (days are flexible) About Via in Hillingdon Via’s Hillingdon service is a support service for adults and young people who are affected by drug and alcohol problems. We have a dedicated team of substance misuse practitioners who work alongside other professionals including doctors, nurses, psychologists, and therapists across three sites. About the role As a Volunteer Group Support, you will provide a welcome presence for people coming into the service. Your role will include: Covering group support duties and welcoming service users to the service. This is a psychosocial service, supporting the collection, collation, and inputting of all Via service data as it relates to groups. Managing a local database and working with a national database that records a comprehensive information data set that informs understanding of the service's performance and treatment outcomes. Being non-judgemental, calm, understanding, and professional during sessions. Undertaking day-to-day administrative tasks such as filing, archiving, photocopying, and updating service user records. Participating in team meetings where relevant and carrying out other tasks as deemed necessary to support the needs of the service. What skills do I need? The role would be ideal for someone looking to develop their experience in a support and administration role. A positive attitude and the desire to learn are essential, as is a non-judgemental and supportive approach to people who are facing problems with drugs and alcohol. A good working knowledge of standard IT programmes (MS Office, Outlook) and a close eye for detail are also required. What Via can offer you When you begin volunteering, you will be allocated a volunteer supervisor who will act as your main point of contact in your service. They will provide you with ongoing support and supervision and will work closely with you throughout your time at Via. There is also a central volunteer services team that will support you while you are on placement. In addition, you can expect: A full induction to your role and continuous local training. Access to central staff training opportunities. Regular supervision. Reimbursement of reasonable travel expenses and lunch expenses. Interested? Find out more about our
Hillingdon service . Check out our
FAQs . Download our
Volunteer Application Form . Download our
Volunteer Equal Opportunities Form .
#J-18808-Ljbffr
