Contract Administrator
TCS Oakhanger
Bordon, GU35 9JE
Full Time, Permanent (36.5 hours per week)
Competitive salary plus benefits
Serco have a fantastic opportunity for a Contract Administrator to join the team at TCS Oakhanger in Bordon.
As the Contract Administrator, you will play a vital role in ensuring great customer service is delivered throughout. You will provide administration and business support (including payroll) to the TCS Oakhanger contract and be a Serco administrative point of contact for stakeholders.
We are seeking an innovative and motivated individual to join the team. This role will involve supporting the needs of the contract while also pursuing personal objectives. The ideal candidate will demonstrate enthusiasm for delivering results and a commitment to excellence.
Main Accountabilities:
Responsible for dissemination of approved internal and external communications
Provide assistance with contract commercial activity including financial and supplier accounting or consumable purchasing
Responsible for the production of the internal monthly contract newsletter
Responsible for the management of the TCS SharePoint site
Responsible for TCS document control via SharePoint site
Annual review of all applicable procedures and processes in line with the SMS and Quality Manual
Form part of the Senior Management Team by providing input and contributing to site-wide decision making
Organise, attend and minute various planned and ad hoc meetings
Work as part of a small team to process the monthly payroll including overtime, monitoring and management of accurate timesheets, carrying out duties as directed by TCS management.
Comply with all Serco Management System policies and procedures
Develop and maintain internal and external stakeholder relationships
Comply with applicable HSEQ Fire, Human Resources and Security policies
Uphold the values and behaviours of Serco and abide by the Governing Principles
Promote Business Continuity and continuous improvement in your area, including the support of Planned General Inspections
Coordinate and support with all champion activities on site such as TCS Communication Forum, Engagement, Green Ambassador, GDPR etc.
Support with induction of new employees
Support with recruitment activities
Conduct any other task as requested by Senior Management Team
What you'll need to do the role:
Essential:
Self-motivated and organised; able to work unsupervised on Administrative tasks set by the Senior Management Team
Experience of working in a customer-focused environment
Excellent written skills and the ability to draft formal correspondence and communications
Able to take accurate and relevant meeting notes and produce timely and accurate minutes
High level of competency in MS Office including SharePoint
Good interpersonal skills
Good organisational skills
Full driving licence and a willingness to drive company vehicles
Must be able to gain SC Clearance
Desirable:
Experience in payroll processing is desirable, including accounting systems such as SAP; however, full training will be given.
What we offer:
Salary:
Competitive salaries with annual reviews Pension:
Up to 6% contributory pension scheme Holidays:
25 days' annual leave plus bank holidays Training and development:
We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression Wellbeing:
24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres Discounts:
Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel ShareSave scheme:
Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period Employee networks:
Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community Charity:
Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
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Competitive salaries with annual reviews Pension:
Up to 6% contributory pension scheme Holidays:
25 days' annual leave plus bank holidays Training and development:
We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression Wellbeing:
24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres Discounts:
Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel ShareSave scheme:
Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period Employee networks:
Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community Charity:
Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
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