Flexible Work Eligible:
Flexible Work Schedule DISCOVER your opportunity Retail Underwriting Operations Team Leader Ipswich, UK Provide technical advice and support to the Non Program Local Team members whilst providing feedback to management and maintaining relations with Underwriting Managers for the Retail lines of business excluding P&C. This is an opportunity to manage Underwriting Assistants supporting our Retail lines of business as a team leader while working closely with Underwriters and Middle Office management. Essential Responsibilities
Demonstrate full ownership and accountability for accounts. Provide support to the Motor, Climate, Construction, PI, Title and M&A colleagues. Manage relationships & meetings with all stakeholders and handle escalations on behalf of the team. Perform regular 2 way feedback 1-2-1 sessions with the team members. Assist management with Goal setting, mid and annual reviews. Maintain accurate up to date reporting on relevant KPIs. Work closely with our Shared Services teams, knowledge sharing, training and escalating where necessary. Handle requests originating from Underwriter/Client/Broker and other internal stakeholders in a timely manner. Knowledge share with the team members & ensure there is collaboration across all. Ensure escalations to management in a timely manner where appropriate. Produce reports and provide commentary to management. You will report to the Head of Middle Office, UK. Skills and Abilities
Attention to detail will be required when dealing with accounts and clear communication needed when liaising with stakeholders & team members. Experience of commercial business in the UK and understanding of Policy documentation/Premium allocations and taxes. Develop and maintain good working relationships with the stakeholders within the business. Demonstrate commitment to providing the highest level of service to clients/brokers/AXA Companies. Have a positive approach, even during challenging periods of change & ensure the team are on board. Recognise work priorities and organise time effectively, raise any potential delays, and ensure team are performing at their best. Proficient use of Microsoft Excel with the ability to use VLookups/Pivots/formulae on a daily basis without guidance. Computer literate – experience using Microsoft Outlook, Word, PowerPoint, Teams would be advantageous. About AXA XL
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. Inclusion & Diversity
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Pillars of Sustainability
Valuing Nature:
Committed to protecting and restoring nature. Addressing Climate Change:
Building a net zero strategy and developing insurance products. Integrating ESG:
Training colleagues and engaging external partners. AXA Hearts in Action:
Volunteering and charitable giving programs.
#J-18808-Ljbffr
Flexible Work Schedule DISCOVER your opportunity Retail Underwriting Operations Team Leader Ipswich, UK Provide technical advice and support to the Non Program Local Team members whilst providing feedback to management and maintaining relations with Underwriting Managers for the Retail lines of business excluding P&C. This is an opportunity to manage Underwriting Assistants supporting our Retail lines of business as a team leader while working closely with Underwriters and Middle Office management. Essential Responsibilities
Demonstrate full ownership and accountability for accounts. Provide support to the Motor, Climate, Construction, PI, Title and M&A colleagues. Manage relationships & meetings with all stakeholders and handle escalations on behalf of the team. Perform regular 2 way feedback 1-2-1 sessions with the team members. Assist management with Goal setting, mid and annual reviews. Maintain accurate up to date reporting on relevant KPIs. Work closely with our Shared Services teams, knowledge sharing, training and escalating where necessary. Handle requests originating from Underwriter/Client/Broker and other internal stakeholders in a timely manner. Knowledge share with the team members & ensure there is collaboration across all. Ensure escalations to management in a timely manner where appropriate. Produce reports and provide commentary to management. You will report to the Head of Middle Office, UK. Skills and Abilities
Attention to detail will be required when dealing with accounts and clear communication needed when liaising with stakeholders & team members. Experience of commercial business in the UK and understanding of Policy documentation/Premium allocations and taxes. Develop and maintain good working relationships with the stakeholders within the business. Demonstrate commitment to providing the highest level of service to clients/brokers/AXA Companies. Have a positive approach, even during challenging periods of change & ensure the team are on board. Recognise work priorities and organise time effectively, raise any potential delays, and ensure team are performing at their best. Proficient use of Microsoft Excel with the ability to use VLookups/Pivots/formulae on a daily basis without guidance. Computer literate – experience using Microsoft Outlook, Word, PowerPoint, Teams would be advantageous. About AXA XL
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. Inclusion & Diversity
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Pillars of Sustainability
Valuing Nature:
Committed to protecting and restoring nature. Addressing Climate Change:
Building a net zero strategy and developing insurance products. Integrating ESG:
Training colleagues and engaging external partners. AXA Hearts in Action:
Volunteering and charitable giving programs.
#J-18808-Ljbffr
