Quality Assurance Officer – Omagh Care Plus (N.I.) Ltd Domiciliary Care Experts

Join Our Team in Delivering Quality Care We are seeking a dynamic and compassionate Quality Assurance Officer to join our Omagh team. Our mission is to provide exceptional homecare services, and we are looking for a dedicated professional who shares our passion for delivering high-quality care to our Service Users. Why Choose Us: Attractive compensation package: Discussed at interview Additional earnings from overtime and on-call rates, Mileage reimbursement* 31 Days Annual Leave Standard Workweek of 35-hours, typically Monday to Friday from 9 am to 5 pm, with the flexibility to adapt working hours as necessitated by the role. Full-time, Temporary Contract (12-Months) Opportunity to make a meaningful impact in the lives of Our service users. Supportive and collaborative team environment Professional growth and development opportunities On-the-job training and continuous improvement Key Responsibilities: As a Quality Assurance Officer, your role is pivotal in ensuring our service users receive the best care possible. Your responsibilities will include: Ensuring compliance with RQIA Standards, Minimum Standards, and NISCC Code of Practice Conducting thorough risk assessments and service reviews Performing supervisory visits and spot checks to uphold care plan standards. Collaborating with the team to support and train new care workers Participating in staff development, training, and performance appraisals Attending meetings with Multi-Disciplinary Teams and Social Services Investigating and addressing complaints promptly and professionally Providing coverage for absent coordinators or care workers as needed Participating in our on-call service on a rotating basis Qualifications: To be successful in this role, you should possess the following qualifications: NVQ Level 3 in Health & Social Care or equivalent (Required) Full Driving Licence Full access to a car for work purposes Desirable Criteria: While not required, the following qualifications and experiences are considered advantageous: NVQ Level 4, 5, HNC, or HND in Health & Social Care or Equivalent Manual Handling Train the Trainer Level 3 Delegation and planning skills Geographical knowledge of the area Qualities required to be successful in this role: Ability to work independently and as part of a team Exceptional communication skills Proficiency in Microsoft Office and IT literacy Willingness to undergo necessary training Honesty and trustworthiness Flexibility and ability to thrive under pressure Strong organizational and leadership skills Passion for providing compassionate care Additional Information: Enhanced disclosure checks with Access NI are required Registration with NISCC Right to work in the UK (required) Join our team in delivering quality care and making a real difference in the lives of those we serve. If you have a passion for caregiving and meet the qualifications, we encourage you to apply. Apply today to be a part of our dedicated team!

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