Monday – Friday 7am-4pm
£25,282 DOE + performance bonus
Free Parking available
You will be responsible for dealing with customers on the trade counter and over the phone, plus general administrative duties.
You will be responsible for:
Answering Telephone
Taking Sales Calls and upselling
Face-to-face customer service
Sales, refunds, credits, and account compliance
Dealing with:
Trade counter standards/appearance
Customer calls for collection and pre/post-delivery.
Place purchase orders and provide POD as required.
Deliver company Sales activity plans and quote follow up.
Cash handling, banking, and general administrative duties
Support branch emails and communications
Supporting Warehouse team leader with stock accuracy
Delivery boards/planners accurate and up to date
Presentation and condition of customer kitchen/serving area.
You will need to posses the following:
Excellent administration skills and able to meet deadlines
A working knowledge of MS Office (Word, Excel, Outlook and PowerPoint)
Excellent customer focus, both internal and external
Ability to deal with customer queries/complaints in a diplomatic manner.
Committed and reliable
This position is ideally suited to someone with previous experience within business administration, has good GCSE or A level results, with excellent communication skills both verbal and written.
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