Caseworker

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Full time
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Job offered by: Austin Fraser
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Category:
The successful candidate will be required to work 37.5 hours per week, across Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 1-2 months (possible extension due to performance).

Please note: this role involves working in clients' homes and in the community across North London.

In this position, you will be required to: Hold a caseload of up to 35 key clients and undertake regular key working sessions. Co-produce strengths-based and outcome-focused support, safety, and move-on plans with clients, engaging clients in assessment and planning of their support needs. Assess client risk and develop risk management strategies with the client, housing provider, and other services delivering support to clients. Work with a range of agencies to ensure clients have access to relevant statutory and non-statutory services and benefits, and accompany clients at appointments where appropriate. Identify and assess physical and mental health needs with clients, supporting clients to access health and care services, and helping clients improve their health and wellbeing. Support clients to identify, access, and participate in internal and external activities that will enhance their quality of life, such as work, education and training opportunities, and social inclusion opportunities. Take part in organising, facilitating and delivering activities, drop-in sessions, or groups in response to identified client needs or as part of a project-wide programme of group work. Report and action safeguarding concerns for children and adults at potential or actual risk of harm and neglect. Please note: this role involves lone working.

To apply for this role, you must have: Experience or understanding of the range of approaches appropriate to working with any of the following needs: mental and physical health & wellbeing, current drug and/or alcohol use, safeguarding and risk management/safety planning, social inclusion, financial inclusion, tenancy-related support (e.g., managing bills/debts/arreas, anti-social behaviour). An understanding of client needs assessment, onboarding into new accommodation, and move-on planning. Knowledge of, or willingness to learn about, common health issues and the barriers to health access that people experiencing homelessness may encounter. Knowledge of, or willingness to learn about, housing pathways and move-on routes for people moving from housing with support to independence (hostels, private rented sector, and social housing); and of access to alternative provision (e.g., supported housing pathways, emergency accommodation). The ability to use a range of personalised assessment and support planning tools and approaches, including motivational interviewing, strengths-based and trauma-informed support interventions, to deliver best practice initial assessments and casework to clients. The ability to deliver successful move-in and resettlement support to enable clients to settle into and manage their own tenancy. The ability to effectively collaborate and work in partnership with a range of service providers and agencies to establish or improve services for clients.

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