The Heron Medical Practice is seeking a Junior Medical Secretary to join our team on a part-time basis. The hours are Monday to Friday, 14:30 - 17:30, totaling
15 hours
per week. We are looking for a confident, highly experienced team player with excellent communication and organisational skills, a positive attitude, and commitment to work, to join the Heron Medical Practice. Interviews will be held on Thursday 9th January 2025 in the morning. Main duties of the job
To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS). About us
The Heron Medical Practice is a 7 Partner general medical practice with a wide-ranging patient demographic based in Herne Bay and Hersden. The Practice team is passionate about providing a high-quality service to our patients, as well as maintaining a high level of professionalism. Our work environment boasts strong team-working ethics. We have a strong team of allied health professionals including a Practice Pharmacist, a Community Pharmacist, a Paramedic, Practice Nurses, and HCAs. The Practice prides itself on holding numerous accreditations to look after our employees. We have been awarded
GOLD
for investing in our people and hold a
PLATINUM
award for being a 'green' practice in Kent. If you would like to be part of a friendly and progressive practice, then we would like to hear from you. Job responsibilities
The following are the core responsibilities of the medical secretary. There may be an occasional requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Follow GDPR guidance and practice policy Input data into the patients' healthcare records as necessary Process requests for information i.e. SAR, insurance/solicitors letters and DVLA forms (copy medical records) Read code data on EMISWEB Ensure ERS worklists are up to date including Advice and Guidance responses and rejected referrals Carry out system searches for rapid access referrals and ensure patients are seen in a timely manner Maintain a clean, tidy, effective working area at all times Attend training where applicable and ensure all mandatory training is kept up to date. Person Specification
Skills
Excellent communication skills (written and oral) Strong IT skills, including audio typing Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem-solving & analytical skills Ability to follow policy and procedure Personal Qualities
Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Experience
Experience of working with the general public Experience of administrative duties Experience of working in a healthcare setting as a medical secretary Other requirements
Flexibility to work outside of core office hours Qualifications
GCSE grade A to C in English and Maths Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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15 hours
per week. We are looking for a confident, highly experienced team player with excellent communication and organisational skills, a positive attitude, and commitment to work, to join the Heron Medical Practice. Interviews will be held on Thursday 9th January 2025 in the morning. Main duties of the job
To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS). About us
The Heron Medical Practice is a 7 Partner general medical practice with a wide-ranging patient demographic based in Herne Bay and Hersden. The Practice team is passionate about providing a high-quality service to our patients, as well as maintaining a high level of professionalism. Our work environment boasts strong team-working ethics. We have a strong team of allied health professionals including a Practice Pharmacist, a Community Pharmacist, a Paramedic, Practice Nurses, and HCAs. The Practice prides itself on holding numerous accreditations to look after our employees. We have been awarded
GOLD
for investing in our people and hold a
PLATINUM
award for being a 'green' practice in Kent. If you would like to be part of a friendly and progressive practice, then we would like to hear from you. Job responsibilities
The following are the core responsibilities of the medical secretary. There may be an occasional requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Follow GDPR guidance and practice policy Input data into the patients' healthcare records as necessary Process requests for information i.e. SAR, insurance/solicitors letters and DVLA forms (copy medical records) Read code data on EMISWEB Ensure ERS worklists are up to date including Advice and Guidance responses and rejected referrals Carry out system searches for rapid access referrals and ensure patients are seen in a timely manner Maintain a clean, tidy, effective working area at all times Attend training where applicable and ensure all mandatory training is kept up to date. Person Specification
Skills
Excellent communication skills (written and oral) Strong IT skills, including audio typing Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem-solving & analytical skills Ability to follow policy and procedure Personal Qualities
Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Experience
Experience of working with the general public Experience of administrative duties Experience of working in a healthcare setting as a medical secretary Other requirements
Flexibility to work outside of core office hours Qualifications
GCSE grade A to C in English and Maths Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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