Scottish Friendly has an exciting opportunity to join our team. Based in Glasgow City Centre, we are one of the most progressive mutual life insurance offices in the UK. We have a strong, clear culture which has grown since 1862, with our customers and colleagues of today and the future being at the heart of that growth.
About the role
The Junior Business Analyst will focus on the testing requirements and outputs of Sonata and other key functions within Scottish Friendly. This role has a wide remit, allowing you to be involved in many aspects of our business for new and existing projects, UAT testing, and New Product testing.
Key responsibilities
Carrying out user acceptance testing, both planning and execution of tests.
New Product testing.
Development of process improvements.
Partner MI review and reporting.
Working as part of a team to ensure delivery of key development tasks.
Providing a source of product knowledge for the testing team and defining test scripts.
Engaging with colleagues across the business to elicit requirements for new and existing projects and forming a bridge with the IT Development team.
Managing multiple tasks and meeting development deadlines.
Qualifications and skills
Technical skills and knowledge
Working with a multi-discipline team including Customer Services and IT functions.
Operating in a project environment and responsibility for delivering outputs to defined standards and within time and cost constraints.
ISEB testing accreditation or similar.
Way of working
Financial Services experience, preferably within pensions.
Enjoys working in a changing environment on new tasks.
Comfortable challenging and enhancing current processes as well as developing new processes.
Ability to examine information or a situation in detail, identifying key information.
Scottish Friendly Values
We would like you to demonstrate the Scottish Friendly values in your role:
WE’RE IN THIS TOGETHER
We collaborate and value each other’s opinion.
We’re a small team with a big impact.
We support each other to thrive and grow.
WE CARE ABOUT OUR CUSTOMERS
Our customers are at the heart of everything we do.
We’re committed to doing the right things for our customers.
We listen to and learn from our customers.
WE KEEP MOVING FORWARD
We always see change as an opportunity.
Our progress is based on careful management of our risks.
We have the courage to test new ideas and learn from them.
With assets under management of over £5bn and more than 700,000 members, we have lots to look after and lots more to do. If you want to be part of the team and you think this is you, we would love to hear from you.
16 Blythswood Square, Glasgow, G2 4HJ, United Kingdom
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