The Mental Health Triage and Response service is a dynamic and progressive team which has achieved awards at a national level for the work it is doing to support emergency services and service users experiencing mental health crisis.
Due to the continued expansion of our team we are looking to recruit additional mental health practitioners who want to contribute to the development of the service and who are looking for the next step in their career.
Main duties of the job
The role of the Senior Practitioner within the Mental Health Triage and Response Team will include providing a response to Street Triage Car Service, the management of Section 136 and the operating of the identified Places of Safety and Clinical Decision Unit. You will work collaboratively alongside other Registered Mental Health Practitioners, healthcare support workers, Police forces, NWAS, Local Authorities, Acute Trust colleagues, and Mental Health Services. The Mental Health Triage and Response Team and Clinical Decision Unit will support service users presenting in crisis and ensure that their needs are met within the identified places of safety and assist with a timely assessment and safety planning. You will need to demonstrate the ability to effectively communicate, problem solve, recognize risk, and be able to effectively support the service user. About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales, and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction, and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable, and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce costs as we do so. Flexible working requests will be considered for all roles. Job responsibilities
Participate in regular clinical and managerial supervision as per Trust policy. Participate in supervision to monitor standards of service user care and documentation. Assist with screening and telephone triage of referrals, prioritizing as appropriate. Provide information for referrers, service users, and carers. Formulate, contribute, and participate in the development and implementation of specialist assessments, including risk, with patients requiring crisis care. Formulate and deliver plans of care as appropriate in collaboration with the multi-disciplinary team. Carry out generic and specialist assessments including risk with patients requiring crisis care. Formulate and deliver plans of care as appropriate. Provide short-term evidence-based practices and fixed-term interventions. Support the delivery of education and self-help materials within a variety of locations. Develop and maintain effective working partnerships with services in other statutory and non-statutory organisations. Assist in the development and implementation of integrated care pathways, including appropriate service user assessments/referrals and models of care. Ensure the clinical environment is conducive to promoting service users' health, safety, and well-being, thereby preserving and respecting each service user's personal dignity, privacy, religious, and cultural beliefs. Ensure record keeping is in accordance with Professional and Trust standards. Ensure the safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC Code of Professional Conduct and Trust Medicines Code. Work in a professional and collaborative manner with the Multi-disciplinary Team. Participate and promote positive intra-agency working. Participate and assist in setting standards of service user care based on sound research findings and evidence-based practice. Person Specification
Qualifications
Appropriate professional qualification or experience at Degree Level e.g., RMN, AHP, Social Worker. Evidence of post-registration study/continuing professional development e.g., Mentorship in Practice. Working towards master-level education. Experience
Post-registration experience in mental health. Evidence of leadership and management skills. Evidence of experience of managing cases & case loads. Evidence of supervising staff. Ability to work autonomously across the organisation/boundaries and with other agencies. Experience of working in partnership with other agencies and service users and carers. Experience of audit/research and working knowledge of clinical governance. Experience in change management and policy formulation. Experience of using Incident Reporting Systems e.g., DATIX. Experience of undertaking and involvement in Serious Untoward Incident Reviews. Evidence of experience of working with a range of people with mental health problems in a variety of health care settings. Values
Accountability Support High professional standards Responsive to service users Engaging leadership style Transparency and honesty Discreet Change-oriented Knowledge/Skills
Able to communicate effectively both verbally and non-verbally. Being responsive and flexible, seeing change as an opportunity to improve services. Ability to lead the process of standard setting and audit. Leadership Skills. Ability to work within a CBU management team, be able to generate own workload and ability to work to strict deadlines. Ability to build purposeful relationships with a range of both internal and external to the organisation. Proven knowledge of relevant mental health legislation. Demonstrate knowledge of ECC guidelines. Demonstrate knowledge in the concepts of mentorship, preceptorship and supervision and ability to provide education and supervision to junior staff. Demonstrate a good knowledge of professional Codes of Conduct and Staffs' responsibility to identify gaps in their knowledge base. Professional attitude. Possess excellent listening and negotiation skills and leadership skills. Excellent oral and written skills. Excellent interpersonal and organisational skills. The ability to lead change management. Ability to contribute to developing care excellence within the ward/team area. Ability to contribute to 24/7 working
Is the person able to work shifts including nights? Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Mental Health Triage Response Team Manager £37,338 to £44,962 a year per annum pro rata
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The role of the Senior Practitioner within the Mental Health Triage and Response Team will include providing a response to Street Triage Car Service, the management of Section 136 and the operating of the identified Places of Safety and Clinical Decision Unit. You will work collaboratively alongside other Registered Mental Health Practitioners, healthcare support workers, Police forces, NWAS, Local Authorities, Acute Trust colleagues, and Mental Health Services. The Mental Health Triage and Response Team and Clinical Decision Unit will support service users presenting in crisis and ensure that their needs are met within the identified places of safety and assist with a timely assessment and safety planning. You will need to demonstrate the ability to effectively communicate, problem solve, recognize risk, and be able to effectively support the service user. About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales, and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction, and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable, and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce costs as we do so. Flexible working requests will be considered for all roles. Job responsibilities
Participate in regular clinical and managerial supervision as per Trust policy. Participate in supervision to monitor standards of service user care and documentation. Assist with screening and telephone triage of referrals, prioritizing as appropriate. Provide information for referrers, service users, and carers. Formulate, contribute, and participate in the development and implementation of specialist assessments, including risk, with patients requiring crisis care. Formulate and deliver plans of care as appropriate in collaboration with the multi-disciplinary team. Carry out generic and specialist assessments including risk with patients requiring crisis care. Formulate and deliver plans of care as appropriate. Provide short-term evidence-based practices and fixed-term interventions. Support the delivery of education and self-help materials within a variety of locations. Develop and maintain effective working partnerships with services in other statutory and non-statutory organisations. Assist in the development and implementation of integrated care pathways, including appropriate service user assessments/referrals and models of care. Ensure the clinical environment is conducive to promoting service users' health, safety, and well-being, thereby preserving and respecting each service user's personal dignity, privacy, religious, and cultural beliefs. Ensure record keeping is in accordance with Professional and Trust standards. Ensure the safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC Code of Professional Conduct and Trust Medicines Code. Work in a professional and collaborative manner with the Multi-disciplinary Team. Participate and promote positive intra-agency working. Participate and assist in setting standards of service user care based on sound research findings and evidence-based practice. Person Specification
Qualifications
Appropriate professional qualification or experience at Degree Level e.g., RMN, AHP, Social Worker. Evidence of post-registration study/continuing professional development e.g., Mentorship in Practice. Working towards master-level education. Experience
Post-registration experience in mental health. Evidence of leadership and management skills. Evidence of experience of managing cases & case loads. Evidence of supervising staff. Ability to work autonomously across the organisation/boundaries and with other agencies. Experience of working in partnership with other agencies and service users and carers. Experience of audit/research and working knowledge of clinical governance. Experience in change management and policy formulation. Experience of using Incident Reporting Systems e.g., DATIX. Experience of undertaking and involvement in Serious Untoward Incident Reviews. Evidence of experience of working with a range of people with mental health problems in a variety of health care settings. Values
Accountability Support High professional standards Responsive to service users Engaging leadership style Transparency and honesty Discreet Change-oriented Knowledge/Skills
Able to communicate effectively both verbally and non-verbally. Being responsive and flexible, seeing change as an opportunity to improve services. Ability to lead the process of standard setting and audit. Leadership Skills. Ability to work within a CBU management team, be able to generate own workload and ability to work to strict deadlines. Ability to build purposeful relationships with a range of both internal and external to the organisation. Proven knowledge of relevant mental health legislation. Demonstrate knowledge of ECC guidelines. Demonstrate knowledge in the concepts of mentorship, preceptorship and supervision and ability to provide education and supervision to junior staff. Demonstrate a good knowledge of professional Codes of Conduct and Staffs' responsibility to identify gaps in their knowledge base. Professional attitude. Possess excellent listening and negotiation skills and leadership skills. Excellent oral and written skills. Excellent interpersonal and organisational skills. The ability to lead change management. Ability to contribute to developing care excellence within the ward/team area. Ability to contribute to 24/7 working
Is the person able to work shifts including nights? Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Mental Health Triage Response Team Manager £37,338 to £44,962 a year per annum pro rata
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