Role Overview
Clinical Service Delivery
• Deliver clinically robust, consistent, and comprehensive telephone assessments which lead to the most clinically appropriate outcomes.
• Assess, plan, implement and evaluate appropriate interventions and clinical pathways throughout the case leading to expedient patient recovery and case closure.
• Regular and consistent use of the bio-psychosocial model when making contact with patients and with clinical decisions.
• Utilising every contact point with patients as a chance to educate & provide clinical support. Patient Care
• Shared responsibility for patient cases, i.e. supporting colleagues proactively and encouraging a team working environment.
• Assisting with optimising service delivery.
• Adopting and encouraging the highest standards of patient care, including the consistent provision of clinical guidance and accurate, clear T&Cs advice.
• Taking a forward thinking, patient-centred approach to overcome case management hurdles. About the Role
Rehab Case Manager
Location: Croydon (hybrid working available)
Status: Full-time. Shifts between 8am and 6.30pm Monday to Friday with occasional Saturday shift (AM only).
Salary: £27,600.
An exciting opportunity has arisen in our team for a Rehabilitation Case Manager with a background in sports therapy or sports rehabilitation. The health services utilise an individual's clinical hands-on experience in a telephonic, office-based environment to effectively assist an injured individual with their recovery. This role requires the applicant to possess high levels of communication to influence and support a patient's journey, whilst maintaining great attention to detail within a fast-paced environment; often with competing priorities. This role would suit somebody who is looking to utilise their hands-on experience outside of the typical clinical or sporting environments. Benefits • 25 days annual leave • Your birthday off • 6% company pension contribution • Bike to Work Scheme • Medicash Health plan • Enhanced Maternity/Paternity/Adoption and Shared Parental leave • 2 voluntary days per year • Long Service Awards • Employee Wellbeing Seminars • CPD opportunities • Professional memberships paid for (role dependent). Essential Skills
Essential:
• Relevant clinical degree (sport therapy, sport rehabilitation, or physiotherapy).
• 1 years clinical/hands-on experience or previous case management or vocational rehabilitation expertise.
• Current governing registrations of your relevant professional body e.g. BASRaT or SST, HCPC body (or able to quickly obtain membership).
• Excellent written and verbal communication skills, good attention to detail and time management skills.
Desirable:
• Experience with delivery of high customer service and/or proven case management experience.
• Relevant experience (Health, Legal Profession, Insurance) etc. is advantageous.
• CMS UK membership a bonus.
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• Deliver clinically robust, consistent, and comprehensive telephone assessments which lead to the most clinically appropriate outcomes.
• Assess, plan, implement and evaluate appropriate interventions and clinical pathways throughout the case leading to expedient patient recovery and case closure.
• Regular and consistent use of the bio-psychosocial model when making contact with patients and with clinical decisions.
• Utilising every contact point with patients as a chance to educate & provide clinical support. Patient Care
• Shared responsibility for patient cases, i.e. supporting colleagues proactively and encouraging a team working environment.
• Assisting with optimising service delivery.
• Adopting and encouraging the highest standards of patient care, including the consistent provision of clinical guidance and accurate, clear T&Cs advice.
• Taking a forward thinking, patient-centred approach to overcome case management hurdles. About the Role
Rehab Case Manager
Location: Croydon (hybrid working available)
Status: Full-time. Shifts between 8am and 6.30pm Monday to Friday with occasional Saturday shift (AM only).
Salary: £27,600.
An exciting opportunity has arisen in our team for a Rehabilitation Case Manager with a background in sports therapy or sports rehabilitation. The health services utilise an individual's clinical hands-on experience in a telephonic, office-based environment to effectively assist an injured individual with their recovery. This role requires the applicant to possess high levels of communication to influence and support a patient's journey, whilst maintaining great attention to detail within a fast-paced environment; often with competing priorities. This role would suit somebody who is looking to utilise their hands-on experience outside of the typical clinical or sporting environments. Benefits • 25 days annual leave • Your birthday off • 6% company pension contribution • Bike to Work Scheme • Medicash Health plan • Enhanced Maternity/Paternity/Adoption and Shared Parental leave • 2 voluntary days per year • Long Service Awards • Employee Wellbeing Seminars • CPD opportunities • Professional memberships paid for (role dependent). Essential Skills
Essential:
• Relevant clinical degree (sport therapy, sport rehabilitation, or physiotherapy).
• 1 years clinical/hands-on experience or previous case management or vocational rehabilitation expertise.
• Current governing registrations of your relevant professional body e.g. BASRaT or SST, HCPC body (or able to quickly obtain membership).
• Excellent written and verbal communication skills, good attention to detail and time management skills.
Desirable:
• Experience with delivery of high customer service and/or proven case management experience.
• Relevant experience (Health, Legal Profession, Insurance) etc. is advantageous.
• CMS UK membership a bonus.
#J-18808-Ljbffr
