Medical Receptionist-Telephonist [Care Navigator]
The medical receptionist/call taker [now known as a care navigator] is an integral part of the wider primary care team. Being the initial contact for patients, carers, professional colleagues, and other guests/visitors to the surgery, they are the "face" and "voice" of that surgery and project the care and empathy of services offered. Having the opportunity to meet a variety of people and be involved in mixed tasks within the working day, this can be a challenging role but one of immense satisfaction. Job Summary
The medical receptionist/call taker [now known as a care navigator] is an integral part of the wider primary care team. Being the initial contact for patients, carers, professional colleagues, and other guests/visitors to the surgery, they are the "face" and "voice" of that surgery and project the care and empathy of services offered. Having the opportunity to meet a variety of people and be involved in mixed tasks within the working day, this can be a challenging role but one of immense satisfaction. Main Duties of the Job
We are looking for a care navigator that wishes to work around 30 hours per week, although we are willing to be flexible on that for the right candidate. Shifts would be worked out between Monday to Friday and between 8 am and 6 pm. We are looking to recruit as soon as possible. About Us
We are an independent GP practice with just short of 6000 patients, over two sites. We are also proud to be a training practice, supporting currently 3 medical students and a 2-year post qualification doctor [ST1]. We hold family values as an integral part of running the surgeries as well as striving to maintain a good work/life balance which ultimately increases drive and application during the course of day-to-day work. Our setup comprises two GP partners, Practice Manager, 1 x salaried GP, two long-term locums, alongside an ACP, NP, 2 locum Nurses, HCA, Assistant Practice Manager, and 7 non-clinical staff, all of whom work between the two sites. Loyalty and kinship have been enjoyed in our "team" oriented practice, with colleagues tending to leave due to retirement or relocation. We hold regular meetings at all levels, where everyone's contribution is welcomed. Job Responsibilities
It is essential to have previous medical reception experience and be fully au fait with EMIS web software and knowledge of SNOMED coding. Person Specification
Qualifications
Desirable
Au fait with primary care reception role and EMIS web. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. Employer Details
Employer Name
Ravensworth Surgery Address
Horsley Hill Road South Shields Tyne And Wear NE33 3ET Employer's Website
https://www.ravensworthsurgery.nhs.uk/ £11.45 an hour. We follow national living wage guidance.
#J-18808-Ljbffr
The medical receptionist/call taker [now known as a care navigator] is an integral part of the wider primary care team. Being the initial contact for patients, carers, professional colleagues, and other guests/visitors to the surgery, they are the "face" and "voice" of that surgery and project the care and empathy of services offered. Having the opportunity to meet a variety of people and be involved in mixed tasks within the working day, this can be a challenging role but one of immense satisfaction. Job Summary
The medical receptionist/call taker [now known as a care navigator] is an integral part of the wider primary care team. Being the initial contact for patients, carers, professional colleagues, and other guests/visitors to the surgery, they are the "face" and "voice" of that surgery and project the care and empathy of services offered. Having the opportunity to meet a variety of people and be involved in mixed tasks within the working day, this can be a challenging role but one of immense satisfaction. Main Duties of the Job
We are looking for a care navigator that wishes to work around 30 hours per week, although we are willing to be flexible on that for the right candidate. Shifts would be worked out between Monday to Friday and between 8 am and 6 pm. We are looking to recruit as soon as possible. About Us
We are an independent GP practice with just short of 6000 patients, over two sites. We are also proud to be a training practice, supporting currently 3 medical students and a 2-year post qualification doctor [ST1]. We hold family values as an integral part of running the surgeries as well as striving to maintain a good work/life balance which ultimately increases drive and application during the course of day-to-day work. Our setup comprises two GP partners, Practice Manager, 1 x salaried GP, two long-term locums, alongside an ACP, NP, 2 locum Nurses, HCA, Assistant Practice Manager, and 7 non-clinical staff, all of whom work between the two sites. Loyalty and kinship have been enjoyed in our "team" oriented practice, with colleagues tending to leave due to retirement or relocation. We hold regular meetings at all levels, where everyone's contribution is welcomed. Job Responsibilities
It is essential to have previous medical reception experience and be fully au fait with EMIS web software and knowledge of SNOMED coding. Person Specification
Qualifications
Desirable
Au fait with primary care reception role and EMIS web. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. Employer Details
Employer Name
Ravensworth Surgery Address
Horsley Hill Road South Shields Tyne And Wear NE33 3ET Employer's Website
https://www.ravensworthsurgery.nhs.uk/ £11.45 an hour. We follow national living wage guidance.
#J-18808-Ljbffr
