Monday to Friday, 7.5 hours each day between 0800-1800. May include weekends and bank holidays on an ad hoc basis
The Patient Services Officer has a varied role which spans a number of different work areas. The tasks below describe the type of duties appropriate for the role; however, depending on where the post holder is placed, not all of the tasks may be carried out and there may be additional duties specific to that work area expected and within the remit of the role.
Main duties of the job
An exciting opportunity has arisen in Clatterbridge Cancer Centre on the Aintree site for a motivated and proactive individual to become part of a busy and friendly appointment team. The role can often be varied and complex but with a high level of job satisfaction. The role requires the candidate to be a good team player as the successful candidate will be joining a large administration and clerical group with good peer group support. The role will also offer the candidate opportunities to learn new skills within the Network Services Division and variety in their day-to-day activities. The post holder will also be responsible for providing a front-of-house reception service for extremely busy departments. This will include a full appointment booking system and ensuring all reception desks run efficiently. Excellent administration skills, with a good knowledge of Microsoft applications and experience of working with patient records and using hospital databases and software is advantageous. About us
The Clatterbridge Cancer Centre is one of three specialist cancer centres in England. With 1,800 specialist staff and three sites, we are one of the largest NHS providers of non-surgical cancer treatment. The Trust has a unique multi-site care model serving the 2.4 million population across Cheshire and Merseyside and is consistently rated by patients as one of the best performing hospitals. Our vision is to not only maintain this level of commitment to excellence but to work with our academic and healthcare partners across the region to ensure care, treatment and patient outcomes continuously improve in the future. We are very proud of all our expert and loyal staff and we welcome people who share the collective aim of delivering excellence in everything that we do. Our values represent who we are and what we believe in. They define how we act to deliver the best possible care for our patients and shape The Clatterbridge Cancer Centre as a great place to work. We are - Kind Empowered Responsible Inclusive Job responsibilities
Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre. Person Specification
Qualifications
GCSE in English and Maths or Equivalent Knowledge & expertise
Knowledge of a range of administration systems Experience in an office environment Experience
Front of house experience in a customer service area Experience in an NHS environment Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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An exciting opportunity has arisen in Clatterbridge Cancer Centre on the Aintree site for a motivated and proactive individual to become part of a busy and friendly appointment team. The role can often be varied and complex but with a high level of job satisfaction. The role requires the candidate to be a good team player as the successful candidate will be joining a large administration and clerical group with good peer group support. The role will also offer the candidate opportunities to learn new skills within the Network Services Division and variety in their day-to-day activities. The post holder will also be responsible for providing a front-of-house reception service for extremely busy departments. This will include a full appointment booking system and ensuring all reception desks run efficiently. Excellent administration skills, with a good knowledge of Microsoft applications and experience of working with patient records and using hospital databases and software is advantageous. About us
The Clatterbridge Cancer Centre is one of three specialist cancer centres in England. With 1,800 specialist staff and three sites, we are one of the largest NHS providers of non-surgical cancer treatment. The Trust has a unique multi-site care model serving the 2.4 million population across Cheshire and Merseyside and is consistently rated by patients as one of the best performing hospitals. Our vision is to not only maintain this level of commitment to excellence but to work with our academic and healthcare partners across the region to ensure care, treatment and patient outcomes continuously improve in the future. We are very proud of all our expert and loyal staff and we welcome people who share the collective aim of delivering excellence in everything that we do. Our values represent who we are and what we believe in. They define how we act to deliver the best possible care for our patients and shape The Clatterbridge Cancer Centre as a great place to work. We are - Kind Empowered Responsible Inclusive Job responsibilities
Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre. Person Specification
Qualifications
GCSE in English and Maths or Equivalent Knowledge & expertise
Knowledge of a range of administration systems Experience in an office environment Experience
Front of house experience in a customer service area Experience in an NHS environment Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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