Main area: Nurse/Paramedic Grade NHS AfC: Band 6
Contract: Permanent
Hours:
Full time
Part time
Flexible working
37.5 hours per week (Full and part time positions available - 24/7 shift pattern)
Job ref: 278-111CA-1224-NW
Employer: South East Coast Ambulance Service NHS Foundation Trust
Employer type: NHS
Site: Crawley and Medway Town Crawley
Salary: £37,338 - £44,962 Plus unsocial hours
Salary period: Yearly
Closing: 05/01/2025 23:59
111 Clinical Advisor
NHS AfC: Band 6
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has a vision to support our staff to provide a caring, high quality and efficient urgent and emergency care service to our communities. We are rated ‘Good’ for care by the Care Quality Commission and aim to continually improve across all areas of the Trust. Our 4,000+ workforce provides services to 4.9m people across Kent, Surrey, Sussex, and North East Hampshire, handling over 1 million calls to 999 and 1 million calls to NHS 111 every year. We would like to hear from Band 6 Paramedics and Nurses with experience in acute medicine, emergency department, primary care, and community response teams who would like to join a dynamic team specializing in telephone triage offering urgent & emergency care. Main duties of the job
South East Coast Ambulance Service NHS Foundation Trust is looking to recruit staff to work as Clinicians in our Integrated care (999/111) Contact Centres. You will be working within the multi-disciplinary clinical team in our contact centres situated in Gillingham and Crawley. You will provide support for incoming 111 calls, carrying out remote triage of patients over the phone to ensure access to the most appropriate care pathways to meet the patient’s needs. You will need a proven track record of clinical experience working across a variety of primary care and urgent & emergency settings, with well-honed patient consultation skills, excellent telephone communication skills, and the ability to manage your own workload. Applications from Clinicians with experience of telephone triage are also welcome. As part of the role of Clinical Advisor, in times of extreme pressure, you may be asked to support the 999 Emergency Operations as well. Full training will be provided. Working for our organisation
Option to join NHS pension scheme A minimum of 27 days' holiday each year, increasing after 5 years’ service. Personal and professional development and training opportunities. Salary Sacrifice schemes for cars or push bikes. Access to occupational health and counselling services. Back up buddy App Access to NHS discounts, offering NHS employees a range of money-saving deals The role requires: Permanent full-time contracts 24-hour rotas that involve unsocial hours working due to the delivery of patients presenting through 111. This is a 7-day per week role with a requirement to work a variety of shifts. Unsocial hours are payable in addition to the salary quoted, dependent upon working pattern. Training: 6 weeks full-time NHS Pathways 111 1 week CAD training (Monday-Friday). 1 week EMA mentoring (shift work). Detailed job description and main responsibilities
You will be a registered Paramedic or Nurse (Adult) with experience of clinical practice relevant to ‘specialist practice’ in primary care and urgent & emergency care. You will be required to have operated in an autonomous capacity within a primary/urgent/emergency care setting. You will have sound assessment and decision-making skills, the ability to plan and prioritize clinical workloads, and the ability to negotiate appropriate treatment and referral strategies. Excellent communication skills and the ability to work under pressure are prerequisites for this role. You will be responsible for providing support and clinical oversight of the Computer Aided Dispatch system to ensure that patient safety is maintained from their point of contact to reaching definitive care. Experience in either pre-hospital, acute, chronic, or primary care will assist you in carrying out complex clinical triage on the telephone, providing assessment, referring to the most appropriate care pathway, or sometimes providing support while an emergency crew is on their way. Person specification
Experience
Evidence of a minimum of two years in an autonomous role: In primary/urgent and emergency care or Medical ward or Community Response teams. Ability to manage risks and defuse stressful situations and aggressive patients, including well-developed personal stress management techniques. Experience of mentoring/training junior staff and sharing knowledge and skills. Experience in remote/telephone assessment and consultations. Knowledge of Safeguarding frameworks. Knowledge of clinical governance and audit. Please note that the salary range noted on the vacancy is in line with agenda for change (AFC) pay scales. All successful applicants would be placed automatically at the bottom of the banding unless proven, relevant NHS or equivalent experience can be demonstrated. Following the revision of current national legislation (Vaccine as a Condition of Deployment), the Trust has reviewed our requirements relating to staff uptake of the SARS-COV-2 (COVID-19) vaccination. For patient-facing positions, we strongly recommend that new starters will be appropriately vaccinated unless medically exempt. Please note, all positions come with a Disclosure and Barring Service (DBS) check relevant to the post. As part of the application process, you will be asked to declare any unspent/unfiltered convictions. The Trust is committed to being an inclusive employer, offering a range of family-friendly, inclusive employment policies, flexible working arrangements, and support for staff from different backgrounds. We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. The majority of our roles will include some travel between sites for business purposes. If the vacancy you’re applying for includes work-related travel, you will need to ensure that you hold and have covered the cost of suitable car insurance. Should you require an application form in an alternative format including large print or braille, please contact [emailprotected] stating the vacancy reference number and we will be happy to provide this. Due to the high volume of applications at SECAmb, we regret that we will only be able to contact those applicants who are shortlisted for interview. We recommend completing your application as early as possible as the Trust reserves the right to close this vacancy early if sufficient applications are received. Employer certification / accreditation badges
You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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NHS AfC: Band 6
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has a vision to support our staff to provide a caring, high quality and efficient urgent and emergency care service to our communities. We are rated ‘Good’ for care by the Care Quality Commission and aim to continually improve across all areas of the Trust. Our 4,000+ workforce provides services to 4.9m people across Kent, Surrey, Sussex, and North East Hampshire, handling over 1 million calls to 999 and 1 million calls to NHS 111 every year. We would like to hear from Band 6 Paramedics and Nurses with experience in acute medicine, emergency department, primary care, and community response teams who would like to join a dynamic team specializing in telephone triage offering urgent & emergency care. Main duties of the job
South East Coast Ambulance Service NHS Foundation Trust is looking to recruit staff to work as Clinicians in our Integrated care (999/111) Contact Centres. You will be working within the multi-disciplinary clinical team in our contact centres situated in Gillingham and Crawley. You will provide support for incoming 111 calls, carrying out remote triage of patients over the phone to ensure access to the most appropriate care pathways to meet the patient’s needs. You will need a proven track record of clinical experience working across a variety of primary care and urgent & emergency settings, with well-honed patient consultation skills, excellent telephone communication skills, and the ability to manage your own workload. Applications from Clinicians with experience of telephone triage are also welcome. As part of the role of Clinical Advisor, in times of extreme pressure, you may be asked to support the 999 Emergency Operations as well. Full training will be provided. Working for our organisation
Option to join NHS pension scheme A minimum of 27 days' holiday each year, increasing after 5 years’ service. Personal and professional development and training opportunities. Salary Sacrifice schemes for cars or push bikes. Access to occupational health and counselling services. Back up buddy App Access to NHS discounts, offering NHS employees a range of money-saving deals The role requires: Permanent full-time contracts 24-hour rotas that involve unsocial hours working due to the delivery of patients presenting through 111. This is a 7-day per week role with a requirement to work a variety of shifts. Unsocial hours are payable in addition to the salary quoted, dependent upon working pattern. Training: 6 weeks full-time NHS Pathways 111 1 week CAD training (Monday-Friday). 1 week EMA mentoring (shift work). Detailed job description and main responsibilities
You will be a registered Paramedic or Nurse (Adult) with experience of clinical practice relevant to ‘specialist practice’ in primary care and urgent & emergency care. You will be required to have operated in an autonomous capacity within a primary/urgent/emergency care setting. You will have sound assessment and decision-making skills, the ability to plan and prioritize clinical workloads, and the ability to negotiate appropriate treatment and referral strategies. Excellent communication skills and the ability to work under pressure are prerequisites for this role. You will be responsible for providing support and clinical oversight of the Computer Aided Dispatch system to ensure that patient safety is maintained from their point of contact to reaching definitive care. Experience in either pre-hospital, acute, chronic, or primary care will assist you in carrying out complex clinical triage on the telephone, providing assessment, referring to the most appropriate care pathway, or sometimes providing support while an emergency crew is on their way. Person specification
Experience
Evidence of a minimum of two years in an autonomous role: In primary/urgent and emergency care or Medical ward or Community Response teams. Ability to manage risks and defuse stressful situations and aggressive patients, including well-developed personal stress management techniques. Experience of mentoring/training junior staff and sharing knowledge and skills. Experience in remote/telephone assessment and consultations. Knowledge of Safeguarding frameworks. Knowledge of clinical governance and audit. Please note that the salary range noted on the vacancy is in line with agenda for change (AFC) pay scales. All successful applicants would be placed automatically at the bottom of the banding unless proven, relevant NHS or equivalent experience can be demonstrated. Following the revision of current national legislation (Vaccine as a Condition of Deployment), the Trust has reviewed our requirements relating to staff uptake of the SARS-COV-2 (COVID-19) vaccination. For patient-facing positions, we strongly recommend that new starters will be appropriately vaccinated unless medically exempt. Please note, all positions come with a Disclosure and Barring Service (DBS) check relevant to the post. As part of the application process, you will be asked to declare any unspent/unfiltered convictions. The Trust is committed to being an inclusive employer, offering a range of family-friendly, inclusive employment policies, flexible working arrangements, and support for staff from different backgrounds. We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. The majority of our roles will include some travel between sites for business purposes. If the vacancy you’re applying for includes work-related travel, you will need to ensure that you hold and have covered the cost of suitable car insurance. Should you require an application form in an alternative format including large print or braille, please contact [emailprotected] stating the vacancy reference number and we will be happy to provide this. Due to the high volume of applications at SECAmb, we regret that we will only be able to contact those applicants who are shortlisted for interview. We recommend completing your application as early as possible as the Trust reserves the right to close this vacancy early if sufficient applications are received. Employer certification / accreditation badges
You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
#J-18808-Ljbffr
