About Us
North Somerset Council is dedicated to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.
The Role
We are seeking a dedicated and experienced
Area Officer
to join our
Highway Operations Team . The Highway Operations team is responsible for inspections and arranging minor repairs to keep our roads in a safe condition. In this role, you will act as the primary contact for highway-related inquiries and respond to customer inquiries. You will complete inspections of the road network and arrange essential repairs to ensure the safety of our road users. You will also form part of an out-of-hours service and will be required to be a part of an on-call rota for which additional payments will be made. Key Responsibilities: Responding to customer inquiries. Completing planned highway inspections. Arranging minor repairs. Monitoring the quality of contractor’s work. Being part of an on-call team to respond to out-of-hours highway emergencies. Valid driving license and own transport, or be able to provide an alternative, suitable method of travel is an essential condition for this role. A suitable vehicle will be provided. Work Style At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated. This role falls into the category of Mobile Worker which means you can expect to work in the following way: 0-1 day in the office Includes field workers who primarily work remotely. Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go. About You We are looking for an individual who is passionate about customer service and who possesses the following skills and experience: Essential Criteria: Proven organizational and oral and written communication skills. Vocational qualification or experience to level 3 or 4 relevant to the service, or equivalent. Able to work with a range of customers and demonstrate commitment to customer care. Ability to travel around the district on a daily basis. Desirable Criteria: A qualification to HNC standard in a related discipline would be an advantage. City & Guilds supervisor accreditation in New Roads and Street Works Act 1991. Be a member of, or working towards full membership of a related professional institution or body. What We Offer At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer: Competitive salary and benefits. Flexible working arrangements. Local Government Pension. Opportunities for professional development. Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums. Opportunity to purchase up to an additional 10 days annual leave each year. Dedicated in-house Wellbeing Team. Salary sacrifice Cycle to Work and Electric Vehicle schemes. Further details of our excellent rewards package can be found in our
Benefits booklet
. How to Apply If you share our
vision and values
and are ready to make an impact on North Somerset, please select the
apply online
button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role. Contact Information For further information about the role, please contact
Phil Bush, Highway Operations and Contracts Manager,
at
Phil.Bush@n-somerset.gov.uk
or
01934 427398. Important Information As a
Disability Confident Leader , we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Interview Date:
Monday 20 January 2025. Please note:
We are currently only able to accept applications from candidates who have full permission to work in the UK. Equal Opportunities At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.
#J-18808-Ljbffr
Area Officer
to join our
Highway Operations Team . The Highway Operations team is responsible for inspections and arranging minor repairs to keep our roads in a safe condition. In this role, you will act as the primary contact for highway-related inquiries and respond to customer inquiries. You will complete inspections of the road network and arrange essential repairs to ensure the safety of our road users. You will also form part of an out-of-hours service and will be required to be a part of an on-call rota for which additional payments will be made. Key Responsibilities: Responding to customer inquiries. Completing planned highway inspections. Arranging minor repairs. Monitoring the quality of contractor’s work. Being part of an on-call team to respond to out-of-hours highway emergencies. Valid driving license and own transport, or be able to provide an alternative, suitable method of travel is an essential condition for this role. A suitable vehicle will be provided. Work Style At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated. This role falls into the category of Mobile Worker which means you can expect to work in the following way: 0-1 day in the office Includes field workers who primarily work remotely. Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go. About You We are looking for an individual who is passionate about customer service and who possesses the following skills and experience: Essential Criteria: Proven organizational and oral and written communication skills. Vocational qualification or experience to level 3 or 4 relevant to the service, or equivalent. Able to work with a range of customers and demonstrate commitment to customer care. Ability to travel around the district on a daily basis. Desirable Criteria: A qualification to HNC standard in a related discipline would be an advantage. City & Guilds supervisor accreditation in New Roads and Street Works Act 1991. Be a member of, or working towards full membership of a related professional institution or body. What We Offer At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer: Competitive salary and benefits. Flexible working arrangements. Local Government Pension. Opportunities for professional development. Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums. Opportunity to purchase up to an additional 10 days annual leave each year. Dedicated in-house Wellbeing Team. Salary sacrifice Cycle to Work and Electric Vehicle schemes. Further details of our excellent rewards package can be found in our
Benefits booklet
. How to Apply If you share our
vision and values
and are ready to make an impact on North Somerset, please select the
apply online
button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role. Contact Information For further information about the role, please contact
Phil Bush, Highway Operations and Contracts Manager,
at
Phil.Bush@n-somerset.gov.uk
or
01934 427398. Important Information As a
Disability Confident Leader , we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Interview Date:
Monday 20 January 2025. Please note:
We are currently only able to accept applications from candidates who have full permission to work in the UK. Equal Opportunities At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.
#J-18808-Ljbffr
