Administrative Support 09

POSITION SUMMARY: Fontbonne Obstetrics & Gynecology is a high volume, fast-paced clinic providing care for women across the spectrum of obstetrics and gynecology. Working closely with physicians, nurses, clerical staff, learners, patients and families, this position provides administrative support within the clinic including medical transcription, surgical booking, patient registration, filing and other clerical duties as assigned to support daily clinic operations. QUALIFICATIONS: •Two year post-secondary diploma in Medical Office Administration from an accredited institution is required. •Medical terminology certificate •Demonstrated commitment to the values of Service, Responsible Stewardship, Community Responsiveness and Respect. •Intermediate skill level is required for MS Word and Excel. •Intermediate skill level is required for spelling, medical spelling and medical terminology. •Clerical testing may be required as part of the selection process. •Current work experience in a hospital setting with patient registration and booking software. Epic experience preferred. •Demonstrated technical aptitude in troubleshooting and support. •Intermediate skill level is required for typing speed. •Must have demonstrated an ability to accept responsibility, plan, prioritize and complete tasks with minimal supervision. •Must be able to perform effectively both independently and as a team member and excellent conflict resolution skills. •Able to function calmly and efficiently in a friendly manner, completing multiple tasks and providing customer service. •Must be effective, tactful and be able to have confidential communication in person and on the telephone is essential. •Demonstrated good work performance and attendance record. •A current resume must accompany the application. RESPONSIBILITIES: •Maintains confidentiality and release of information in accordance with hospital policy at all times. •Obligation to review and commit to applicable departmental and hospital policies and procedures at all times. •Registers patients for Outpatient procedures, ensuring that all pertinent patient data and procedure information is entered into the patient information system accurately and efficiently. Prepares daily patient logs. •Schedules Outpatient appointments from various sources, i.e. OR, which are collected several times a day, confirming appointment details with patient or physician's office, booking or ordering any required or follow-up tests/procedures accordingly. •Performs reception duties and triages incoming calls, answering immediate concerns and referring other calls as required. •Ensures all filing, charting and appointment sheets are up to date for clinic activities. •Provides clerical support and sorts/distribute mail, faxes and e-mails. •Completes weekly unit statistics, monthly census reports and staffing logs. •Ensures all supplies required by the unit are adequately stocked and re-ordered in a timely manner. •Ensures station and work area is maintained in an organized and presentable way at all times. •Obligation to review and commit to applicable departmental and hospital policies and procedures. •Assists with other unit activities as delegated by the Nurse Manager. WAGE RATE: Hourly: $28.87....$30.14....$31.37 (plus 14% in lieu)

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