Our client is looking for a service advisor for their multi franchise dealership in Tunbridge Wells. If you are looking for a new role in a business that looks after their team, rewards exceptional performance, and works closely with you to develop your career, this could be the role for you. QUALIFICATIONS Essential:
G.C.S.E. English at Grade C or equivalent Certified proof of competency in accordance with FSA regulations for selling insurance or willingness to undertake training Desirable:
NVQ/SVQ levels 2 and 3 in Customer Service. SKILLS REQUIRED Essential:
Able to work efficiently with the public Able to convey information clearly & succinctly whether verbal or written Able to establish effective working relationships with varied personnel Able to work independently demonstrating initiative and pro-activity Able to demonstrate sensitivity, diplomacy and tact Able to persuade, negotiate and influence others Flexibility to cover absences of similar role Basic computer skills Desirable:
Some mechanical knowledge, Word processing/spreadsheet skills PERSONAL ATTRIBUTES Essential:
Smart appearance Excellent telephone manner Able to maintain confidentiality Ability to sometimes deal with difficult, impatient or distressed people Efficient and well organised
#J-18808-Ljbffr