Job Details: Business Support Administrator
Gama Aviation is currently recruiting for a Business Support Administrator to join our talented and progressive team at our modern Bournemouth base facility. If you have an eye for detail, are process driven and highly organised, then this role is for you. As part of our Front of House team supporting a busy environment, this position will be responsible for providing a high quality and professional welcome and management of all visitors to the site. In conjunction with this, you will also provide efficient administration support in order for our facility to function smoothly. This is an integral role within the team maintaining a professional and organised reception and office environment. We are looking for a diligent and enthusiastic individual who is flexible, hardworking, works well as part of a team and under their own initiative. Responsibilities: Operate the reception desk and greet customers, visitors, and guests warmly Manage the visitor book and issue relevant passes according to company procedures Provide customer support, accompany guests as necessary, and assist with their needs Answer incoming telephone calls and direct them accordingly Handle incoming and outgoing mail efficiently Order and maintain stock levels of stationery and office supplies Manage meeting room calendars and ensure they are fully equipped and maintained Organize catering for internal meetings and events Assist with planning inductions for new employees Book and manage accommodation and travel requirements as needed Track all cars within the Gama Fleet and maintain records Liaise with Finance to check leasing invoices and with Stores Manager for maintenance Organize paperwork for new vehicle acquisitions Keep track of serial numbers for unregulated laptops and liaise with Head of IT Order and process uniforms for new and current employees Assist management with general administration tasks as required Provide support to other departments during times of absence, holidays, or high workload Perform any other duties as reasonably requested by the company Skills, Qualifications and Experience required: Essential: Previous experience in a receptionist or customer service role is essential A can-do attitude, adaptable, flexible and willing to help wherever you can, no matter how large or small the task is Impeccably organised, and understands the importance of attention to detail when aiming to deliver standout quality in all that you do An excellent written and verbal communicator, working with stakeholders at all levels, who can positively reflect our company values and principles Ability to multi-task, problem solve and thrive in a busy and fast-paced environment Unquestioned integrity and highly accurate in all tasks Strong IT skills including experience with MS Word and Excel Advantageous: Experience within the aviation/aerospace industry will be highly advantageous High school diploma or equivalent required; additional education or certification in office administration or related field is advantageous In addition to a Competitive Salary, we will offer you: Competitive Group Pension Scheme Comprehensive Life Assurance Comprehensive Income Protection Comprehensive Travel Insurance Comprehensive Private Healthcare (after successful passing of probation) Free Car Parking 2 Paid Volunteering Days each calendar year (subject to line manager approval) Investment in Training, Qualifications and Professional Development (Subject to insurance underwriting) Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days then your application has been unsuccessful on this occasion.
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Gama Aviation is currently recruiting for a Business Support Administrator to join our talented and progressive team at our modern Bournemouth base facility. If you have an eye for detail, are process driven and highly organised, then this role is for you. As part of our Front of House team supporting a busy environment, this position will be responsible for providing a high quality and professional welcome and management of all visitors to the site. In conjunction with this, you will also provide efficient administration support in order for our facility to function smoothly. This is an integral role within the team maintaining a professional and organised reception and office environment. We are looking for a diligent and enthusiastic individual who is flexible, hardworking, works well as part of a team and under their own initiative. Responsibilities: Operate the reception desk and greet customers, visitors, and guests warmly Manage the visitor book and issue relevant passes according to company procedures Provide customer support, accompany guests as necessary, and assist with their needs Answer incoming telephone calls and direct them accordingly Handle incoming and outgoing mail efficiently Order and maintain stock levels of stationery and office supplies Manage meeting room calendars and ensure they are fully equipped and maintained Organize catering for internal meetings and events Assist with planning inductions for new employees Book and manage accommodation and travel requirements as needed Track all cars within the Gama Fleet and maintain records Liaise with Finance to check leasing invoices and with Stores Manager for maintenance Organize paperwork for new vehicle acquisitions Keep track of serial numbers for unregulated laptops and liaise with Head of IT Order and process uniforms for new and current employees Assist management with general administration tasks as required Provide support to other departments during times of absence, holidays, or high workload Perform any other duties as reasonably requested by the company Skills, Qualifications and Experience required: Essential: Previous experience in a receptionist or customer service role is essential A can-do attitude, adaptable, flexible and willing to help wherever you can, no matter how large or small the task is Impeccably organised, and understands the importance of attention to detail when aiming to deliver standout quality in all that you do An excellent written and verbal communicator, working with stakeholders at all levels, who can positively reflect our company values and principles Ability to multi-task, problem solve and thrive in a busy and fast-paced environment Unquestioned integrity and highly accurate in all tasks Strong IT skills including experience with MS Word and Excel Advantageous: Experience within the aviation/aerospace industry will be highly advantageous High school diploma or equivalent required; additional education or certification in office administration or related field is advantageous In addition to a Competitive Salary, we will offer you: Competitive Group Pension Scheme Comprehensive Life Assurance Comprehensive Income Protection Comprehensive Travel Insurance Comprehensive Private Healthcare (after successful passing of probation) Free Car Parking 2 Paid Volunteering Days each calendar year (subject to line manager approval) Investment in Training, Qualifications and Professional Development (Subject to insurance underwriting) Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days then your application has been unsuccessful on this occasion.
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