Customer Success Manager

Customer Success Manager - iGaming Exciting career progression opportunities Market leading solutions provider Living in or near London/Gibraltar Competitive salary + bonus This company is the market leader in providing solutions that improve player acquisition and retention for casino and sportsbook operators and suppliers, through a combination of traditional and AI/ML solutions. It has an office based in the UK and employs over 40 staff both in the UK and across the globe. You can be based anywhere in the UK, but please note it is 2-3 days per week in their London office or regular team meetings with senior management in Gibraltar. The main focus of this role will be relationship management of existing clients, cross-selling and up-selling their suite of four products. You will also be responsible for training clients on this product suite, and providing support with any issues they face. To be successful, you will be dynamic, analytical, and be willing and able to work autonomously. The ideal candidate will have at least 1 year of experience in a B2B or B2C client-facing role in the iGaming industry, ideally with a technical background. For this role, you will need to be technically astute and understand complex products/solutions and be able to showcase this. Interested? Next steps… If this role is of interest, please contact me for an initial discussion at rebecca.spicer@pentasia.com

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